Customer Services
Wawa Gas Station
Miami, FL
09.2023 - Current
- Trained new team members in cash register operation, stock procedures, and customer services.
- Provided feedback on the efficiency of the customer services process.
- Assisted in developing policies and procedures related to customer services operations.
- Identified areas for improvement within existing processes regarding customer services operations.
- Maintained a clean and organized checkout area for customer convenience.
- Assisted customers with product inquiries and provided recommendations.
- Handled cash, credit, and debit transactions accurately and securely.
- Monitored food safety standards during preparation and storage processes.
- Assisted in developing and implementing team strategies and goals.
- Communicated effectively with peers to address and resolve issues promptly.
