Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mya Elsass

Sidney

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

4
4
years of professional experience

Work History

Barista

Starbucks
02.2023 - Current
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Controlled line and crowd with quick, efficient service.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Used POS system to accurately enter orders and process payments.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Helped management keep adequate supply on hand by notifying of shortages.

Door Greeter

Walmart
12.2021 - 02.2022
  • Acknowledged and greeted building residents and guests with courtesy and offering help with carts or returns.
  • Managed multiple tasks simultaneously and completed all assigned duties each shift.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Cleaned and maintained front area and carts for a good first image to customers entering.
  • Kept carts and wheelchairs on-hand and charged for customer accessibility.
  • Listened to concerns and issues brought up by customers to ensure a pleasant visit.
  • Cleaned and cleared the entrance of any show or debris so customers and employees could safely enter and exit at all times.

Factory Line Worker

Aunt Millies Bakery
05.2021 - 07.2021
  • Completed durable assemblies and subassemblies with hands.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Conducted quality assurance inspections on finished product and identified issues.
  • Generated and maintained accurate production records.
  • Utilized safety devices and procedures to protect personnel and equipment.
  • Collaborated with engineering teams to improve production efficiency.
  • Monitored production processes to identify and address potential issues.
  • Operated various machines used in production processes.
  • Bagged, labeled, and transported products to support assembly operations.
  • Troubleshot assembly line to repair malfunctions and avoid disruptions.
  • Followed protocols to enhance protection and maintain safe work environment.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.

Education

High School Diploma -

Fairlawn Local Schools
Sidney, OH

Skills

  • Coffee expertise
  • Opening and closing duties
  • Espresso machine operation
  • Quality control
  • Physical stamina
  • Speedy and efficient
  • Basic math
  • Friendly and outgoing
  • Professional demeanor
  • Verbal and written communication
  • Workflow management

Timeline

Barista

Starbucks
02.2023 - Current

Door Greeter

Walmart
12.2021 - 02.2022

Factory Line Worker

Aunt Millies Bakery
05.2021 - 07.2021

High School Diploma -

Fairlawn Local Schools

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