Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elsha Davis-Miller

Brooklyn,NY

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

14
14
years of professional experience

Work History

Assistant Manager

Rite-Aid Pharmacy
05.2016 - 05.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.

Personal Caregiver

Christel's Affordable Care LLC
09.2015 - 02.2016
  • Maintained clean, safe, and well-organized patient environment.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies
  • offered detailed daily reports that outlined the patients day to family members,also keep a daily log book of what the patient ate,drink and what time their medication was given.

Waitress

Sunset Parades
09.2013 - 09.2014
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.

ON Site Provider and Nanny

Glenda's Angel Daycare
01.2010 - 08.2013
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Built positive and nurturing environments to support child social and emotional growth.

Education

GED -

Brooklyn Adult Learning Center
Brooklyn NY
07.2016

Skills

  • Positive Attitude
  • Cash Handling
  • Team Leadership
  • Problem-Solving
  • Customer service focus
  • Reliable
  • Friendly and dependable

Timeline

Assistant Manager

Rite-Aid Pharmacy
05.2016 - 05.2024

Personal Caregiver

Christel's Affordable Care LLC
09.2015 - 02.2016

Waitress

Sunset Parades
09.2013 - 09.2014

ON Site Provider and Nanny

Glenda's Angel Daycare
01.2010 - 08.2013

GED -

Brooklyn Adult Learning Center

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Elsha Davis-Miller