Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elsiana Saenz

Ozone Park

Summary

Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.

Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Dilige with proven track record in managing office operations and providing comprehensive administrative support. Demonstrated ability in streamlining office processes and aiding in project coordination. Known for effective communication and multitasking skills.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Motivated professional with extensive experience in customer service, sales and administrative tasks.

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives.

Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 10 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.

Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Dynamic individual with hands-on experience in Administrative Assistant and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Recent graduate with foundational knowledge in Airport Management/ Air Traffic Control and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level. Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Paraprofessional Teacher

Long Island City, Queens NY
09.2021 - 03.2022
  • Supported students with significant cognitive disabilities in an inclusive, least restrictive environment to ensure access to a free, appropriate public education.
  • Provided instructional assistance under the direct supervision of the classroom teacher, modifying materials and activities based on individual student needs.
  • Implemented behavior intervention plans, collected data, and provided personal care as required.
  • Assisted children with physical disabilities, offering tailored support to ensure their participation in classroom activities and daily routines.
  • Worked collaboratively and remotely with the educational team to create an inclusive and supportive learning environment for all students.

Administrative / Issuing Officer

DGS DELTA GLOBAL SERVICES (DELTA AIRLINES) / ERMC AVIATION JFK International Airport Queens, NY
03.2019 - 09.2019
  • Managed daily business operations, including answering phone calls, taking messages, and handling correspondence.
  • Coordinated office supplies, ensuring shared office spaces remained organized and fully functional.
  • Prepared reports, input and managed data, organized files, and performed basic bookkeeping and other financial tasks.
  • Supported administrative assistants by handling clerical tasks and assisting with various team or individual projects, often including administrative responsibilities.
  • Regularly updated work in project management systems and responded to emails to ensure smooth communication and workflow.
  • Performed essential clerical duties, including managing and distributing information, to support overall office efficiency.

Supervisor Taxi Dispatch

Gateway Group One JFK International Airport Queens, NY
10.2014 - 12.2018
  • Started as a Taxi Dispatcher and promoted to Supervisor at JFK within six months, overseeing all phases of Taxi Dispatch Operations.
  • Ensured full compliance with the PANYNJ Taxi Dispatch Contract, guaranteeing that employees met all contractual obligations.
  • Focused on delivering exceptional customer service by coaching, training, and mentoring dispatchers to ensure top-quality service.
  • Collaborated with Gateway and PA management teams to review daily schedules and ensure all shifts were properly staffed and covered.
  • Assisted with special projects and resolved issues involving passengers and drivers, ensuring smooth operations and satisfaction.

Administrative Assistant

Dept. of Psychiatry, St. Luke’s Roosevelt Hospital Center, NY
09.2013 - 08.2014
  • Prepared business correspondence, including spreadsheets and OTR for Prior Authorizations.
  • Managed the secure transmission of Patient Health Information via fax.
  • Provided administrative support, including directory maintenance, logistics coordination, and managing office supplies and equipment inventory.
  • Reviewed materials submitted for supervisor’s attention to ensure inclusion of all relevant data, authorizations, and pertinent information.
  • Offered additional administrative coverage and support as needed across various tasks and functions.
  • Applied knowledge of insurance and billing procedures, assisting with patient registration.
  • Closed clinic visits for OPC, ensuring accurate and timely documentation.

Education

Bachelor of Science - Air Traffic Control and Airport Management

Vaughn College of Aeronautics and Technology
06.2008

Skills

  • Strong organizational and communication skills, with the ability to effectively manage multiple tasks and prioritize responsibilities
  • Self-motivated and proactive, consistently demonstrating energy and enthusiasm to achieve goals and deliver results
  • Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access) and specialized software tools including Amadeus and Sabre
  • Familiarity with Eagle Siemens System, Microsoft Exchange Outlook Web Access, and Military Forms on Demand
  • Experienced in IDX Web Framework and Tier Workflow, with a keen understanding of optimizing workflows and systems

Timeline

Paraprofessional Teacher

Long Island City, Queens NY
09.2021 - 03.2022

Administrative / Issuing Officer

DGS DELTA GLOBAL SERVICES (DELTA AIRLINES) / ERMC AVIATION JFK International Airport Queens, NY
03.2019 - 09.2019

Supervisor Taxi Dispatch

Gateway Group One JFK International Airport Queens, NY
10.2014 - 12.2018

Administrative Assistant

Dept. of Psychiatry, St. Luke’s Roosevelt Hospital Center, NY
09.2013 - 08.2014

Bachelor of Science - Air Traffic Control and Airport Management

Vaughn College of Aeronautics and Technology
Elsiana Saenz