Elsie Avila

Specialist answer general phone calls, completing program applications, providing client support through situation assessment and crisis intervention, offering referrals, conducting in-person and telephone evaluations, and delivering budgeting counseling. Tasks also involve gathering and updating information, screening and assessing client eligibility, and completing general reception and administrative duties while prioritizing confidentiality and clients' rights. Additional responsibilities include supporting day-to-day program operations, showcasing expertise in records management and resource coordination, efficiently addressing diverse needs, and building enduring relationships.