Elsie Delaney
Natchez,MS
Overview
4
4
years of professional experience
Work History
Dental Assistant
Dr Bruce Scarborough
12.2023 - 11.2024
- Assisted dentists during procedures, ensuring patient comfort and readiness.
- Managed patient scheduling and follow-up appointments efficiently.
- Prepared examination rooms with necessary instruments and supplies.
- Educated patients on oral hygiene practices and post-treatment care.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Front Desk Associate
Planet Fitness Gym
01.2021 - 05.2023
- Managed front desk operations, ensuring seamless check-in and check-out processes for members.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in maintaining cleanliness and organization of the gym environment to enhance member experience.
- Processed membership applications and renewals accurately, contributing to increased retention rates.
- Monitored facility usage to ensure compliance with safety standards and operational guidelines.
- Trained new staff on front desk procedures and customer interaction techniques, fostering a supportive team culture.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved guest issues effectively, ensuring a positive customer experience.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained cleanliness and organization of front desk area.
- Developed strong rapport with returning guests through attentive service and personalized interactions.
- Collected room deposits, fees, and payments.
- Answered guest questions and offered referrals to local points of interest.
Education
High School Diploma -
Wilkinson County Christian Academy
Woodville, Ms 2002
Skills
I have great customer service skills and enjoy talking to and meeting new people I have several breeds of chickens and two Muscovy ducks I feel I would be able to help customers with questions and concerns
Timeline
Dental Assistant
Dr Bruce Scarborough
12.2023 - 11.2024
Front Desk Associate
Planet Fitness Gym
01.2021 - 05.2023
High School Diploma -
Wilkinson County Christian Academy