Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elsie Eldracher

Tewksbury,MA

Summary

Dynamic and results-driven Sales Manager, Sales Professional, and Event Planner with over 6 years of experience in sales, hospitality, and client engagement. Proven ability to thrive in fast-paced environments while leading teams and collaborating effectively. Recognized for consistently exceeding goals through strong communication, strategic decision-making, and a creative mindset. Skilled in private dining coordination, hospitality management, and one-on-one client interaction, with a passion for creating meaningful, lasting experiences. A natural team leader and player who builds strong relationships with clients, colleagues, and families. Background includes roles as a babysitter and camp counselor, demonstrating reliability, dedication, and a service-first approach.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sales Manager

Seasons 52
05.2024 - Current
  • Developed and implemented effective sales strategies, resulting in increased revenue and consistent achievement of quarterly targets.
  • Built and maintained long-term client relationships through exceptional service, personalized follow-ups, and tailored solutions.
  • Led and motivated a high-performing sales team through coaching, performance incentives, and ongoing training initiatives.
  • Handled customer relations issues promptly, ensuring client satisfaction and reinforcing brand loyalty.
  • Managed key accounts and identified new business opportunities, boosting repeat business and customer retention.
  • Planned and executed successful events by coordinating schedules, negotiating vendor contracts, and managing budgets.
  • Utilized strong project management skills to ensure events met client objectives while staying on timeline and within budget.
  • Represented the company at industry events and conventions, identifying new sales opportunities and strengthening market presence.

Restaurant Hostess

Seasons 52
08.2019 - Current
  • Delivered exceptional guest service throughout the dining experience, fostering high customer satisfaction and strong client loyalty.
  • Managed reservations, to-go orders, and waitlists while providing accurate wait times and addressing customer inquiries with professionalism.
  • Coordinated dining room setup and décor for special functions, including menu planning and event preparation to ensure seamless execution.
  • Monitored server workload and table turnover, optimizing seating efficiency and maintaining a smooth front-of-house flow.
  • Collaborated with kitchen staff to align on prep times and minimize delays, enhancing overall guest satisfaction.
  • Applied in-depth knowledge of beer, cider, and wine selections to upsell beverages and increase daily sales.
  • Supported front- and back-of-house teams during events and high-traffic hours, contributing to consistent and timely service delivery.
  • Designed and updated visually appealing menu boards to showcase daily specials and promotions, driving customer engagement and sales.

Sales Professional

Seasons 52
12.2021 - 05.2024
  • Applied expert prospecting skills to generate leads, schedule site visits, and nurture client relationships, driving consistent sales growth.
  • Maintained strong private dining sales by fostering meaningful, personalized connections with guests through one-on-one service.
  • Restructured hospitality workflows by integrating online and in-person sales strategies, improving guest engagement and satisfaction.
  • Partnered with retail teams to enhance product displays and promotional materials, contributing to increased customer interest and sales.
  • Delivered on-site product demonstrations, effectively addressing customer concerns and emphasizing key features to drive conversions.
  • Followed up with clients post-sale to assess satisfaction, address needs, and maintain long-term relationships.
  • Supported senior leadership in strategic decision-making by offering insights from frontline customer interactions and sales data.
  • Achieved sustained revenue growth by proactively managing accounts and introducing clients to new services and offerings.

Family Babysitter

Catherine Dunlap
02.2017 - 01.2020
  • Planned and led age-appropriate indoor and outdoor activities to support children's physical, cognitive, and emotional development.
  • Prepared nutritious snacks and meals while promoting healthy eating habits and safe food handling.
  • Assisted with homework and school projects, fostering academic growth and responsibility.
  • Built strong relationships with children and guardians through positive communication and consistent care.
  • Maintained a clean, organized, and safe environment by sanitizing surfaces and tidying up after activities.
  • Managed transportation and supervision for extracurricular activities and outings, ensuring child safety at all times.

Sales Associate

Abercrombie And Fitch
08.2017 - 11.2019
  • Delivered exceptional customer service by assisting with product selection, locating merchandise, and handling returns efficiently.
  • Boosted sales through up-selling strategies, personalized recommendations, and in-depth product knowledge.
  • Maintained visual merchandising standards by organizing racks and displays to enhance store appeal and promote key items.
  • Trained and mentored new team members on sales techniques, company procedures, and customer engagement best practices.
  • Managed inventory using company software, tracked stock levels, and prepared merchandise for the sales floor.
  • Ensured secure cash handling and accurate transactions, including preparing deposits and maintaining sales and return records

YMCA Camp Counselor

Camp Takodah
07.2016 - 08.2019
  • Led and supervised groups of children in day and sleepaway camp settings, ensuring safety, fun, and inclusive participation in all activities.
  • Developed and facilitated age-appropriate arts, crafts, and outdoor programs—including kayaking and rappelling—to promote creativity, confidence, and teamwork.
  • Planned weekly schedules and coordinated transitions to ensure timely participation in camp events and smooth daily operations.
  • Communicated with parents and supervisors regarding camper progress, behavior, and well-being, addressing any concerns promptly.
  • Delivered first aid and enforced safety procedures, including emergency protocols and dietary accommodations, to maintain a secure environment.
  • Trained and collaborated with staff to implement engaging leadership programs and promote positive camper outcomes across diverse age and skill levels.

Restaurant Hostess

Seaglass Restaurant
08.2015 - 05.2016
  • Managed high-volume guest flow during peak seaside dining hours by efficiently coordinating reservations, waitlists, and ocean-view seating preferences.
  • Prepared dining areas for waterfront events by arranging themed décor, creating custom seafood-focused menus, and ensuring seamless collaboration between FOH and BOH teams.
  • Elevated guest satisfaction by recommending specialty coastal cocktails and directing patrons to the bar during long waits, enhancing overall dining experience.
  • Supported team operations in a fast-paced beachside environment by maintaining a clean, inviting atmosphere and adapting quickly to fluctuating guest traffic and weather-related challenges.

Education

Bachelor Of Business Administration And Management - Management

Umass Lowell

Associate of Arts - Social Sciences

Middlesex Community College - Lowell
Lowell, MA
05.2021

High School Diploma -

Central Catholic
Lawrence, MA
05.2016

Skills

  • Customer Relations & Guest Services
  • Sales Expertise & Strategy Development
  • Event Planning & Logistics Management
  • Staff Training & Performance Improvement
  • Cash Handling & Records Management
  • Problem Solving & Complaint Resolution
  • Menu Planning & Food Service Coordination
  • Collaboration & Teamwork
  • Communication Skills
  • Time Management & Multitasking
  • Adaptability & Flexibility
  • Budgeting & Financial Oversight

Certification

  • First Aid/CPR Certified


Timeline

Sales Manager

Seasons 52
05.2024 - Current

Sales Professional

Seasons 52
12.2021 - 05.2024

Restaurant Hostess

Seasons 52
08.2019 - Current

Sales Associate

Abercrombie And Fitch
08.2017 - 11.2019

Family Babysitter

Catherine Dunlap
02.2017 - 01.2020

YMCA Camp Counselor

Camp Takodah
07.2016 - 08.2019

Restaurant Hostess

Seaglass Restaurant
08.2015 - 05.2016

Bachelor Of Business Administration And Management - Management

Umass Lowell

Associate of Arts - Social Sciences

Middlesex Community College - Lowell

High School Diploma -

Central Catholic

Similar Profiles

CREATE PROFILE