Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
Elsie Garton

Elsie Garton

Bonneau

Summary

Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions. Creative problem-solver versed in customer service. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

36
36
years of professional experience

Work History

Cashier

MK Food Mart
02.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Household/Office Management Specialist

Moncks Corner Transmissions
12.1990 - 07.2023
  • Streamlined office processes by implementing efficient filing systems and organizational tools.
  • Reduced operational costs with thorough budget management and expense tracking.
  • Handled confidential information with discretion, ensuring data privacy for both employees and clients alike.
  • Contributed to a safe working environment by diligently adhering to health and safety guidelines set forth by the company or government regulations.
  • Achieved timely completion of critical projects by delegating tasks among team members and tracking progress to ensure deadlines were met.
  • Evaluated office supply inventory regularly to prevent shortages while managing cost-effective purchasing decisions.
  • Managed complex scheduling tasks, successfully coordinating meetings, appointments, and travel arrangements for multiple staff members.
  • Established positive relationships with vendors, negotiating favorable contracts that saved company resources while maintaining quality service standards.

Floor Associate

B.F. Goodrich
01.1988 - 12.1990
  • I built sonar domes for the Navy via B.F. Goodrich.
  • Worked with a team.
  • Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
  • Conducted accurate measurements and calculations to verify proper layout and installation.
  • Inspected completed installations to verify adherence to quality standards and customer specifications.

Education

High School Diploma -

Jacksonville University
Jacksonville, FL
12.1984

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Reliability and punctuality
  • Customer Relations
  • Written and verbal communication
  • Basic Math Competence
  • Product Knowledge

Timeline

Cashier

MK Food Mart
02.2024 - Current

Household/Office Management Specialist

Moncks Corner Transmissions
12.1990 - 07.2023

Floor Associate

B.F. Goodrich
01.1988 - 12.1990

High School Diploma -

Jacksonville University

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Elsie Garton