Elsie Lai
Sugar Land,TX
Summary
Dynamic Bookkeeper with a proven track record at Tritex Industries LLC, excelling in financial accuracy and operational efficiency. Expert in ERP systems and Quickbooks, I implemented a comprehensive payment collection system, enhancing financial controls. Strong organizational skills and attention to detail drive my commitment to achieving excellence in all financial processes.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Bookkeeper
Tritex Industries LLC
Houston, Tx
08.2025 - 06.2026
- Perform the duties of A/R, A/P, payroll and administrative duties for the company
- Collect daily sales data and verified clients’ invoices and payment receipts to ensure accuracy
- Manage bill payments for rent, utilities, vendor invoices, and property taxes to maintain financial obligations
- Reconcile monthly bank accounts and credit card accounts
- Calculate payroll for our hourly paid and semi-monthly paid employees
- Communicate with CPA for all taxes related matters in compliance with U.S. tax laws
- Prepare and submit 1099-NEC forms for vendors
- Approve and reimburse all employees’ credit card charges and cash claims
- Communicate with vendors regarding invoices and payment issues, investigating and resolving discrepancies efficiently
- Ensure clients' compliance with tax laws by verifying Texas Sales and Use Tax Exemption Certification.
- Handle the annual filing and payment of Business Personal Property Tax
- Collect W-9 forms from vendors to establish and maintain accurate accounts within the system.
- Achievement: Developed and implemented a comprehensive sales data and payment collection system to improve operational efficiency and financial controls
- Reason for leaving: Looking for better career prospect
Accounts Payable Manager
MPMGT LLC dba Marco’s Pizza
Houston, Tx
10.2024 - 03.2025
- Manage all administrative tasks for 12 entities operating 35 store locations in Texas, Arizona and Colorado, including license/permit renewals, lease management, and operational support
- Oversee accounts payable process, identified optimal payment methods, and ensured accurate, timely payments schedule
- Handle all bill payments including rent, utilities bills, vendor invoices and property tax payments ensuring compliance with company’s financial policies
- Review and approve payment requests, ensuring alignment with budget and financial policies
- Liaise with landlords, government authorities, and vendors to resolve disputes, ensuring continuity of business operations
- Approve and reimburse all employees’ credit card charges and cash claims
- Conduct monthly account reconciliations to maintain accurate financial records
- Manage the annual filing and payment of Business Personal Property Tax for all 35 stores
- Collect W-9 from vendors and set up accounts in the system
- Prepare and submit 1099-NEC forms for vendors in compliance with U.S tax laws
- Prepare Texas Sales and Use Tax Exemption Certification to vendors
- Achievement: Resolved and improved past payment issues by consolidating vendors’ payment details and schedules
- Reason for leaving: Department restructuring/Business model adjustments
Bookkeeper
Advance Polybag Texas, Inc.
Sugar Land, Tx
06.2023 - 03.2024
- A/P duties: Process inventory/freight/general payables invoices, while meeting discount dates and ensuring accurate and timely payment
- Execute weekly check runs using ERP Microsoft Dynamics Navision/365 Business Central
- Review and reconcile vendor statements, resolving any discrepancies
- Perform bank account and credit card reconciliations
- Verify and approve credit cards charges and cash claims via SAP Concur
- Handle incoming vendor emails and ensure timely receipt of invoices for payment processing
- Collect W-9 from vendors for account set up and provide Texas Sales and Use Tax Exemption Certification to vendors
- A/R duties: Perform 3-way matching of invoice, BOL, PO and process 500+ customer invoices per month
- Post invoices into clients’ invoicing system via SAP Ariba or DiCentral
- Collaborate with internal departments to investigate and resolve payment inquiries, ensuring timely resolution and maintaining vendor relationships
- Coordinate with API Group team on project initiatives, contributing to cross-departmental collaboration and successful implementation
- Achievement: Demonstrated strong teamwork to coordinate with internal departments during the company’s computer software upgrade
- Reason for leaving: Life event with my family in my home country
Bookkeeper
Element Plastics Mfg LLC
Sugar Land, Tx
03.2022 - 05.2023
- Manage A/P accounts and ensure all invoices are posted timely and accurately
- Perform 3-way matching of invoice, BOL and PO, ensure they are accurate and properly authorized for payments
- Enter invoice data into Quickbooks with accuracy and attention to details
- Verify and reconcile vendor statements to ensure all outstanding balances are up to date
- Process checks and credit cards payments in a timely and accurate manner
- Investigate and resolve discrepancies or issues related to vendor payments
- Ensure compliance with company policies and procedures, as well as federal and state regulations
- Support month-end and year-end closing activities by gathering documentation and ensuring accurate entry of all financial transactions
- Meet with vendors to negotiate prices of materials, payment terms and other business conditions
- Liaise with vendors on delivery schedules of raw materials and other accessories
- Create purchase orders for vendors with the most up-to-date pricing
- Achievement: Established strong vendor relationships to enhance product quality and secure favorable pricing
- Reason for leaving: Safety issue in the facility
Customer Service & Sales Assistant
Beeline International Inc.
Houston, Tx
01.2020 - 12.2021
- Handle customer phone calls regarding orders, inquiries, and complaints, ensuring timely resolution of issues.
- Collect payments from customers for each order and handled refund requests.
- Provide technical support to customers
- Prepare sales invoices for daily orders via Quickbooks
- Manage packaging and shipping logistics for outgoing orders, ensuring timely delivery to customers.
- Coordinate with internal departments for order processing and product repairs, facilitating smoother operations.
- Support various projects to enhance operational efficiency.
- Process payroll for employees on a bi-weekly basis.
- Achievement: Demonstrated a spirit of collaboration during the COVID work-from-home period
- Reason for leaving: Financial problem with the company
Accounting Assistant
CPW Financial Services Inc.
Houston, Tx
07.2019 - 12.2019
- Post transactions, categorize records in general ledger, and reconcile accounts
- Prepare weekly, bi-weekly and monthly payroll for our clients
- Support timely monthly, quarterly, half-year, and year-end financial closes, including journal entries and balance sheet reconciliations
- Verify accuracy of clients' data and input in journal
- File tax forms with federal, state and local government agencies
- Apply new accounting policies and ensure compliance with rules and regulations
- Achievement: Completed a 6-month contract, delivering results that met the expectations of both the company and clients.
- Reason for leaving: Departed after fulfilling obligations of a 6-month contract.
Loan Processor
American First National Bank
Houston, Tx
05.2017 - 04.2018
- Collect documentation from lenders and follow up on missing items
- Verify and process all the documents received from internal departments or lenders
- Ensure all lenders’ files are completed and in compliance with regulatory agencies and internal policies
- Coordinate with title companies to obtain recorded loan documents and ensur accurate filing in the system
- Handle inquiries from customers regarding insurance requirements and other legal documents that the bank requires
- Force place insurance to ensure compliance with bank policies and protect assets.
- Establish, maintain and update files, records, and other documents for recurring internal reports
- Update Note manager on documentation status and project progress to ensure timely completion
- Prepare exception report every month and notify management of any special issues
- Provide recommendations on handling procedures to enhance work efficiency and streamline processes
- Achievement: Maintain 0% exception ratio to more than 95% of the loans I handled
- Reason for leaving: Seeking better career development opportunities
Operation Manager, Service Center
Relevant Marketing Ltd
Hong Kong, China
11.2014 - 09.2016
- Supervise customer service team to ensure efficient service center operations
- Manage customer inquiries and resolve complaints to enhance customer satisfaction
- Communicate with clients on the services/protection details
- Develop marketing materials and promote new services through targeted emails and service calls
- Design the workflow and assist in administrative work.
- Maintain an accurate database system
- Prepare payroll and pay slip for each of the team members every month
- Collaborate with team members at e-Kong Group to achieve project goals.
- Achievement: Cultivated strong teamwork by promoting cooperation and communication within the crew.
- Reason for leaving: Leaving for the U.S.
Project Manager
Ben Continental Exposition Ltd
Hong Kong, China
04.2005 - 01.2014
- Manage and execute exhibition projects/events from design to completion of the build up
- Travel frequently to Asia and Europe to be present in the venue to ensure a smooth set up and hand over to clients
- Liaise with event organizers, contractors and suppliers to ensure quality production and timely completion of the exhibits
- Liaise with in-house designers and departments to meet client expectations for decorations and setup
- Handle daily email communication with overseas clients and meet with clients when necessary
- Assist in travel arrangement as necessary
- Achievement: Maintain strong business relationship with major client (Dassault Falcon) and secured all their tenders in Asia
- Reason for leaving: Seeking a travel free working environment
Education
Associate Degree - Business Management
Houston City College
South Houston, TXHigh School Diploma -
Highland High School
Bakersfield, CaliforniaSkills
- Proficiency in ERP Microsoft Dynamics Navision/365 Business Central
- Quickbooks proficiency
- SAP Concur proficiency
- Ariba proficiency
- DiCentral proficiency
- Excel proficiency
- Organizational skills
- Attention to detail
- Time management
- Problem-solving
- Microsoft Teams proficiency
- SharePoint proficiency
- Workday proficiency
Certification
- ADP Entry-Level Payroll Specialist (ADP)
- Bookkeeping Professional Certificate (Intuit Academy)
- Certificate in Bookkeeping Specialist (U.S. Career Institute)
- Certified Quickbooks Online ProAdvisor (Intuit Academy)
Expected Salary
- $24+/hour
Timeline
Bookkeeper
Tritex Industries LLC
08.2025 - 06.2026
Accounts Payable Manager
MPMGT LLC dba Marco’s Pizza
10.2024 - 03.2025
Bookkeeper
Advance Polybag Texas, Inc.
06.2023 - 03.2024
Bookkeeper
Element Plastics Mfg LLC
03.2022 - 05.2023
Customer Service & Sales Assistant
Beeline International Inc.
01.2020 - 12.2021
Accounting Assistant
CPW Financial Services Inc.
07.2019 - 12.2019
Loan Processor
American First National Bank
05.2017 - 04.2018
Operation Manager, Service Center
Relevant Marketing Ltd
11.2014 - 09.2016
Project Manager
Ben Continental Exposition Ltd
04.2005 - 01.2014
Associate Degree - Business Management
Houston City College
High School Diploma -
Highland High School