Managed Directors, Assistant Directors and 70 staff members. Attended weekly meetings with owner to discuss and optimize strategies.
Executed quarterly meetings with directors and admin staff to review performance while coaching and guiding for best possible improvement using company assessing tool.
Created an inclusive workplace for staff, parents, and children.
Created coaching document used to enhance leadership training and empower employees.
Created template used by all directors that increased structure and time management by 40% during "all campus" weekly calls.
Interviewed applicants and potential candidates for entry-level and advanced admin positions.
Created equitable job descriptions for positions within company. Reviewed resumes, applications, documentation, and qualifications for hire.
Conducted on-site weekly meetings with directors, admin staff, and curriculum specialists to continuously enhance operations.
Resolved parent concerns with great customer service within 24 hours of notification. Proactively scheduled meetings with involved parties and attended follow-up meetings to ensure issues were resolved.
Utilized excellent interpersonal skills to lead staff that is both conducive to business while inspiring staff to be better.
Filled-in and ran campus in place of admin when needed. Maintained state childcare and kiddie academy licensing standards.
TEACHER-Former Teach for America Corps Member
Prince George County Public Schools
Riverdale, MD
08.2014 - 07.2019
Researched and wrote daily lesson plans in core subject areas, i.e.: Reading, Writing, Mathematics, Science, and Social Studies to meet educational needs for more than 25 diverse English Language Learners.
Conducted conferences with specialists and parents of students to provide target strategies to aid in students' academic development.
Led and participated in events to promote cultural awareness and appreciation for all countries of origin (i.e International Day, Black History Month, Hispanic Heritage)
Analyzed student data from classroom-based and teacher-based assessments to use for instructional purposes.
Presented classroom data findings to county administration based on formal assessments.
Collaborated with colleagues to increase student achievement. Worked with a diverse population of students and their families.
Created materials to provide one-on-one support for students that expressed academic and developmental delays.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Attended and facilitated IEP meetings for students and families, as well as events to support students after hours.
ACADEMIC PROGRAM DIRECTOR
Everest University
Pompano Beach, FL
05.2011 - 06.2014
Evaluated program faculty during instruction to ensure proper classroom policies and guidelines were being met.
Facilitated on-campus events and advised on school matters that assisted with the development and training of staff to promote diversity awareness and advocacy for minority students.
Updated Dean on assigned tasks and projects in timely manner.
Recruited, interviewed and oriented new departmental faculty from all realms of Criminal Justice professions (i.e. Attorneys, Correctional Officers, Former Military, Federal Agents, and Police Officers).
Instructed classes and filled-in for absent instructors when needed.
Managed retention of 400 students in program to ensure completion of degree by utilizing advising documentation and database reports.
LEAD INSTRUCTOR
Everest Institute
Fort Lauderdale, FL
12.2010 - 05.2011
Promoted to Program Director within 5 months, transferred to bigger campus, and successfully managed increased number of students in program.
Coordinated departmental meetings and curriculum planning for Criminal Justice Associates and Bachelor's degree courses.
Instructed and assigned academic courses in accordance with course competencies/objectives per accreditation criteria.
Evaluated and tracked both student and instructor progress.
Promoted and participated in campus activities, committees, projects, and events to market program.
Coached, guided, and empowered students to achieve optimum success academically through weekly phone calls, face-to-face meetings, and email correspondence.
ADJUNCT FACULTY INSTRUCTOR
Everest Institute
Ft. Lauderdale, FL
07.2010 - 12.2010
Promoted to Lead Instructor of Criminal Justice program after 5 months.
Taught courses based on approved syllabus outline provided, to assure course content and learning objectives were being met according to college level standards.
Designed, administered, and graded examinations to assess student achievement of course objectives as approved by Academic Dean.
Utilized various teaching methods to accommodate diverse learning styles of students. Taught theoretical information, practical skills, methods, and techniques.
Counseled students with personal issues and connected students with applicable community resources as needed.
Education
Master of Science - Policy Management
Georgetown University
Washington, DC
04.2022 - Current
Master of Science - Criminal Justice
Nova Southeastern University
Fort Lauderdale, FL
Bachelor of Science - Psychology
Nova Southeastern University
Fort Lauderdale, FL
Advanced Professional Certificate (APC) -
Teaching Certification
Maryland
01.2022
Standard Professional 1 (SPC)
Teaching Certification
Maryland
07.2016
Skills
Microsoft Office
Google Suite
Synergy (document management software)
WebEx
Oracle
ADP
Smartboard
Zoom
Team Leadership
Staff Development
Customer Service Management
Quality Assurance
Training Management
Recruitment and Hiring
Data presentation and Reporting
Professional Affiliations
PRESIDENT - L.A.C. Latin American Council - Affinity Group
Centennial High School - Ellicott City, MD - (09/2016-06/2021)
Coordinated diversity events to help raise awareness of Latin American culture, while supporting teacher morale and pleasant work environments amongst staff members.
Worked closely with the school Principal to ensure equity of our Hispanic students and their role in our community.
Organized guest speakers and field trips to expose our students to local opportunities to enhance their knowledge and network.
Led 25 volunteers and coordinated fundraising events to fund scholarships for our Hispanic students transition to college.
Encouraged parents and families to be involved in their child's academics by providing resources to guide them appropriately.
Collaborated with the School Principal and leadership team to facilitate learning curriculum and instructional transformation that advanced diversity and inclusion.
Facilitated events and advised on school matters that assisted with the development and training of staff that promoted diversity awareness and advocacy for students of color.
PROGRAM CHAIR - P.C.B.S. Parent Council for Black Students - Affinity Group
Centennial High School - Ellicott City, MD - (09/16-06/2021)
Led 17 volunteers and coordinated events that supported both students and staff. Also raised money to fund our annual "Book Scholarship" for students transitioning to college.
Managed events to raise awareness of our African American student demographic and promote pride within the school.
Used inclusive leadership to encourage parents and families to volunteer in events that would enhance their child's academic and overall growth.
Worked closely with the Parent Teacher Student Association (P.T.S.A) and school Principal to support our African American students and their role in our community.
Consulted local leadership to advance diversity and equity within the school and community to promote an inclusive climate for students of color.
Summary
A dedicated professional committed to public service by demonstrating inclusive leadership, empowering staff and ensuring equity within any organization. Sophisticated in communicating and collaborating effectively by utilizing excellent interpersonal skills, high-level emotional intelligence and solid expertise in employee relations to build a diverse community and cultivate growth mindsets in an effort to enhance civil rights.
Timeline
Master of Science - Policy Management
Georgetown University
04.2022 - Current
REGIONAL DIRECTOR
Kiddie Academy
07.2019 - 03.2022
TEACHER-Former Teach for America Corps Member
Prince George County Public Schools
08.2014 - 07.2019
ACADEMIC PROGRAM DIRECTOR
Everest University
05.2011 - 06.2014
LEAD INSTRUCTOR
Everest Institute
12.2010 - 05.2011
ADJUNCT FACULTY INSTRUCTOR
Everest Institute
07.2010 - 12.2010
Master of Science - Criminal Justice
Nova Southeastern University
Bachelor of Science - Psychology
Nova Southeastern University
Advanced Professional Certificate (APC) -
Teaching Certification
Standard Professional 1 (SPC)
Teaching Certification
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