Elsie Perez
Miami,FL
Summary
Detail-oriented receptionist with a strong work ethic and positive attitude, adept at managing front desk operations and providing exceptional customer service. Proven track record in efficiently handling phone calls, scheduling appointments, and maintaining accurate records. Excellent communication skills foster clear interactions with clients and team members, contributing to an improved office workflow and enhanced client satisfaction. Committed to creating a welcoming environment while effectively multitasking to meet the demands of a busy office.
Overview
2
2
years of professional experience
Work History
Receptionist
Visage Hair Salon & Day Spa
Miami, FL
04.2024 - 06.2024
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Managed company database and ensured the accuracy of contact information.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
DRESS GIRL & FRONT DESK
Bella Quinces
Miami, USA
06.2022 - 08.2022
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions
- Participated in physical inventory counts to keep information accurate and current
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer
- Maintained and organized store displays to enhance product visibility and expedite product location activities
- Cleaned shelves and restocked with new inventory when products stock ran low
- Answered questions and inquiries per shift regarding products, prices and availability
- Checked delivered merchandise and order information to verify shipment accuracy
Education
High School Diploma -
Dade Prep Academy
02.2024
Skills
- Facility Maintenance
- Behavior Modeling
- Performance Improvements
- Emergency Response
- Organization skills
- Reception desk management
- Phone etiquette
- Scheduling appointments
Languages
- English, Native/Bilingual
- Spanish, Full Professional
Languages
English
Native/ Bilingual
Spanish
Full Professional
Timeline
Receptionist
Visage Hair Salon & Day Spa
04.2024 - 06.2024
DRESS GIRL & FRONT DESK
Bella Quinces
06.2022 - 08.2022
High School Diploma -
Dade Prep Academy
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