Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

Elson George

Cooper City,United States

Summary

Dedicated and skilled Application Support Engineer with more than 5 years of experience in providing exceptional solutions to optimize software performance. Proficient in diagnosing, troubleshooting, and resolving complex application issues to ensure seamless functionality for end-users. Adept at collaborating with cross-functional teams to enhance product reliability and user satisfaction. Proven ability to communicate technical concepts effectively to both technical and non-technical stakeholders. Strong analytical mindset and a continuous learner, constantly staying updated with the latest industry trends and technologies to deliver innovative support strategies. Committed to delivering overall success to the organization.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Research Assistant

Universitat Autònoma De Barcelona
10.2020 - 05.2023
  • Plan, organizes, and conducts research in various topics of cooperative wireless communications and network coding using the programming language C++
  • Develop plans for project or studies guidelines for project prepared by professional staff member to support outline research procedures to be followed
  • Plan schedule according to variety of methods to be used, availability quantity of resources and number of subordinate personnel assigned to participate in project
  • Conduct research, utilizing institution library, archives, and collections, and other sources of information, to collect, record, analyze using SQL
  • Discuss findings with other personnel to evaluate validity of findings
  • Prepare reports of completed projects for publication in technical journals, for presentation to agency requesting project, or for use in further applied or theoretical research activities.

Application Support Analyst

DispatchTrack
02.2018 - 06.2019


  • REST API testing with Restlet Client.
  • Developed SQL scripts for consistent testing.
  • Managed 5 people within a team.
  • Processed large batches of data on daily and weekly basis with SQL Server.
  • Conducted user regression and other tests on products and components.
  • Worked on various data formats such as XML, CSV, JSON.
  • Participated in daily,weekly and bi-monthly status meetings.
  • Integration with different POS systems.
  • Used Zabbix tool for Monitoring.

Project : DispatchTrack(SaaS) | Clients : Wayfair, MXD,AFW, El Dorado

Software Consultant

1nnovation S.R.L
03.2017 - 11.2017


Worked for the Client BE Solutions S.p.a as Consultant for- Fideuram Insurance , i was in a team of 10 working on design and development of a software "Universo" along with the SLA ticketing system (RedMine) from Fideuram to the whole back end system along with manual testing.

Used C++,SQL Server,VB6,VB.Net and Team foundation server.

Project : Universo | Client : Fideuram - Intesa Sanpaolo Private Banking | IDE : Visual Studio | Type : Wcf,Mfc,Wfa

Software Developer Intern

SIC Integrated Services & Consulting S.R.L
09.2016 - 03.2017


Development and design of Web based application add-on ERP software for Microarea called Mago.Net. Used C ++,VB.Net, SQL (Queries, Views), MFC, Microsoft.NET Framework, TaskBuilder Framework, SVN(tortoise svn) and Helped in releasing of vertical applications for each new patch.

Project : Mago.Net | Clients : Eni,Tamoil,Fiat,Lidl | IDE : Visual Studio | Type : Mfc

Web & Business Developer

The Nest
11.2012 - 07.2013


Responsibility includes web site maintenance, graphical designs for paper ads and website ads.

Use of MySql,Html5,CSS,Bootstrap,Javascript,Adobe Dreamweaver and Adobe Photoshop

I won the award as best employee.

Education

Research Course in CooperativWireless Communications And Network Coding - Telecommunications

Autonomous University of Barcelona
Barcelona,Spain
10.2020

Erasmus Course - Telecommunications

Autonomous University of Barcelona
Barcelona,Spain
03.2016

Bachelor of Engineering - Electrical And Electronics Engineering

Anna University
Chennai,India
09.2012

Skills

  • SQL server
  • Pgadmin, Visualsvn
  • Vmware, TortoiseSVN
  • Databasereports
  • Microsoft Terminal Services Client
  • Android Studio, Dreamweaver
  • Photoshop, Wordpress
  • Opencv
  • VisualStudio2010, MATLAB
  • PROTEUS, Keiluvision
  • Cadence, AGS Aglient
  • MS Office, ZenDesk
  • Net (35)
  • TaskBuilder Framework
  • C, C#, C
  • SQL,VBNet,VB6,HTML5
  • JavaScript, CSS, Bootstrap
  • JQuery
  • Excellent written and verbal communication skills

Certification

  • Traning in Peripheral Interface Controller & 8051 Microcontroller
  • Training module on MATLAB
  • Introduction to Low Voltage Systems
  • Diploma in C and C ++
  • Introduction to Machine Learning

Languages

English
Full Professional
Spanish
Limited Working
Italian
Limited Working

Timeline

Research Assistant

Universitat Autònoma De Barcelona
10.2020 - 05.2023

Application Support Analyst

DispatchTrack
02.2018 - 06.2019

Software Consultant

1nnovation S.R.L
03.2017 - 11.2017

Software Developer Intern

SIC Integrated Services & Consulting S.R.L
09.2016 - 03.2017

Web & Business Developer

The Nest
11.2012 - 07.2013

Research Course in CooperativWireless Communications And Network Coding - Telecommunications

Autonomous University of Barcelona

Erasmus Course - Telecommunications

Autonomous University of Barcelona

Bachelor of Engineering - Electrical And Electronics Engineering

Anna University
  • Traning in Peripheral Interface Controller & 8051 Microcontroller
  • Training module on MATLAB
  • Introduction to Low Voltage Systems
  • Diploma in C and C ++
  • Introduction to Machine Learning
Elson George