Elssy Bedran
Tampa
Summary
Energetic professional dedicated to enhancing customer experiences through polite, accurate service. Proven ability to thrive in fast-paced environments while supporting team objectives and maintaining efficiency.
Overview
33
33
years of professional experience
Work History
Catering Service
Self Employed
Tampa
03.2022 - Current
- Created innovative catering menus tailored to diverse client events, enhancing guest satisfaction.
- Collaborated with event planners to customize catering services for clients' needs.
- Developed catering menus to exceed client expectations yet meet tight budgets.
- Designed visually appealing food presentations to enhance guest experiences.
- Coordinated timely delivery of food supplies to event venues, ensuring seamless service execution.
- Estimated food quantities for events to minimize waste while meeting client needs.
- Managed inventory control to maintain optimal stock levels of ingredients.
- Arranged dishes attractively with garnishes and sauces to enhance presentation for patrons.
- Organized frequently used ingredients into appropriate storage containers and refrigerated perishable items.
Housewife and Mother
Tampa
12.2021 - Current
- Organization and Time Management: Managed complex schedules, prioritized tasks, and ensured timely completion of responsibilities.
- Budgeting and Financial Management: Developed and managed household budgets, tracked expenses, and identified cost-saving opportunities.
- Communication and Interpersonal Skills: Effectively communicated with family members, service providers, and other stakeholders.
- Problem-Solving and Conflict Resolution: Successfully resolved conflicts, addressed challenges, and found solutions to unexpected issues.
- Multitasking and Adaptability: Managed multiple tasks simultaneously and adapted to changing priorities and circumstances.
- Childcare and Development: Provided age-appropriate activities, supported educational development, and created a nurturing environment.
- Event Planning and Coordination: Organized and executed family events, social gatherings, and other special occasions.
Sales and Office Manager
Joe Yazigi Haute Couture
Beirut
01.2017 - 08.2021
- Customer Service: Handled client calls and managed check-in/check-out processes to ensure smooth operations.
- Personal Attention: Addressed customer and guest inquiries regarding products and services to enhance satisfaction.
- Created beautiful wedding veils to enhance bridal looks, ensuring client satisfaction with designs.
- Decision Making: Collaborated with Designer on decision-making and bridal fittings to support tailored client experiences.
Sales and Seamstress
Joe Yazigi Haute Couture
Beirut
01.2015 - 12.2016
- Provided daily customer service to enhance client experience and satisfaction.
- Tailored wedding attire according to client specifications to ensure a perfect fit and aesthetic.
- Crafted custom garments using high-quality fabrics and advanced sewing techniques.
- Operated industrial sewing machines to ensure precision and consistency in designs.
- Collaborated with designers to interpret sketches into finished couture pieces.
Office manager
Yazigi Factory
Beirut
02.1993 - 12.2014
- Oversaw order processing and material management
- Operated large clothing machines to produce garments
- Managed daily office operations to ensure smooth workflow and efficiency.
- Coordinated schedules and meetings for staff and management.
- Oversaw inventory management and supply ordering processes.
Education
American Red Cross CPR and AED use Certification -
American Red Cross
Tampa, FL01-2025
Finance Quick Course Education -
Mira Training Center (MTC)
Beirut, Lebanon01-2012
Classes in Fashion Design and Sewing -
Joe Yazigi Haute Couture
Beirut, Lebanon01-1990
High School Diplomat -
Fransicain
Beirut, Lebanon01-1989
Skills
- Customer service
- Customer engagement
- Effective communication
- Professional communication
- Conflict Resolution
- Teamwork
- Collaboration
- Time Management
- Organization
- Adaptability
- Flexibility
- Problem solving
- Stress toleration
- Interpersonal skills
- Patience
- Empathy
Languages
English
Professional
French
Professional
Arabic
Full Professional
Timeline
Catering Service
Self Employed
03.2022 - Current
Housewife and Mother
12.2021 - Current
Sales and Office Manager
Joe Yazigi Haute Couture
01.2017 - 08.2021
Sales and Seamstress
Joe Yazigi Haute Couture
01.2015 - 12.2016
Office manager
Yazigi Factory
02.1993 - 12.2014
American Red Cross CPR and AED use Certification -
American Red Cross
Finance Quick Course Education -
Mira Training Center (MTC)
Classes in Fashion Design and Sewing -
Joe Yazigi Haute Couture
High School Diplomat -
Fransicain