Avni Kukic
New York,NY
Summary
Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions.
Overview
15
15
years of professional experience
Work History
Assistant Property Manager
Argo Real Estate
New York, NY
08.2024 - 02.2025
- Updated tenant and unit information to keep current in housing database.
- Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.
- Handled resident complaints and expedited maintenance requests.
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
- Escalated critical issues to property manager to promote immediate resolution.
- Explained policies and procedures to tenants and enforced rules.
- Managed day-to-day activities involving tenants, subcontractors and property management.
Union Handyman At The Murray Hill
Equity Residential
New York, NY
07.2020 - 08.2024
- Repainted walls, removing old paint or wallpaper and preparing surfaces for new applications.
- Replaced burned-out light bulbs and performed basic electrical repairs.
- Operated hand and power tools to complete repairs.
- Caulked windowsills, bathtubs, showers and countertops to prevent water damage.
- Maintained plumbing tools and equipment.
- Inspected drainage and other plumbing systems to identify necessary repairs.
- Recorded completed repairs, all further repairs required and parts to be ordered on service call ticket.
Union Shop Steward
32bj Seiu
New York, NY
01.2016 - 07.2024
- Helped management and employees alike to understand their job descriptions as laid out in the union handbook.
- Acted as an intermediary for union employees and management in all matters pertaining to disciplinary action.
Union Concierge At The Murray Hill
Equity Residential
New York, NY
03.2014 - 07.2020
- Met and greeted tenants, vendors and guests, tracked non-residents via sign-in logbook, denied entry to unauthorized people and answered front-desk telephone.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Supervised deliveries and ensured that goods were stored securely until collected by authorised staff members.
Superintendent at 50 Plaza Street East
Advanced Management Services
New York, NY
01.2010 - 03.2014
- Managed building staff by scheduling, assigning tasks, and training new hires.
- Developed policies and procedures related to building management operations.
- Maintained records of tenant complaints or requests for service in order to track progress towards resolution.
- Managed day-to-day activities involving tenants, subcontractors and property management.
Education
Associate of Arts - Liberal Arts
Borough Manhattan Community College
New York, NY09-2008
Skills
- Property management
- Tenant relations
- Event coordination
- Record keeping
- Issue escalation
- Policy enforcement
Timeline
Assistant Property Manager
Argo Real Estate
08.2024 - 02.2025
Union Handyman At The Murray Hill
Equity Residential
07.2020 - 08.2024
Union Shop Steward
32bj Seiu
01.2016 - 07.2024
Union Concierge At The Murray Hill
Equity Residential
03.2014 - 07.2020
Superintendent at 50 Plaza Street East
Advanced Management Services
01.2010 - 03.2014
Associate of Arts - Liberal Arts
Borough Manhattan Community College
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