Elsy PEFFLEY
Lehigh Acres,FL
Summary
Experienced with patient care, medical support, and maintaining health records. Utilizes effective communication and empathy to support patient wellbeing. Knowledge of basic medical procedures and safety protocols, ensuring clean and safe environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Office Assistant/ Nursing Assistant
A Redicare
08.2020 - Current
- Assisted clients and caregivers with scheduling
- Strong organization and communication
- Reliability and trustworthy
- Teamwork
- Assisted clients in patient care support to coverage of their services needs.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
Certified Nursing Assistant
Manorcare
05.2019 - 07.2020
- Assists residents with activities of daily living
- Vitals signs and documentation
- Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
- Monitored vital signs and reported changes to nursing team, contributing to timely medical interventions.
- Collaborated with interdisciplinary teams to develop personalized care plans for diverse resident needs.
- Assisted nursing staff with patient assessments and documentation, enhancing accuracy of care records.
- Implemented infection control measures, promoting a safe environment for residents and staff.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Certified Nursing Assistant
Lehigh Rehabilitation Center
08.2011 - 05.2019
- Provided direct patient care, assisting with activities of daily living.
- Monitoring vitals signs and documentation
- Advocated for resident needs and preferences, fostering strong relationships between caregivers and patients.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Advocated for patient rights and needs, ensuring respectful and ethical care.
- Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Education
Certified Nursing Assistant - Certified Nursing Assistant
Crystal River Health And Rehabilitation
Crystal River, FL12.2003
High School Diploma - Accounting
Benign Jimenez
Panama11-1995
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Verbal communication
- Dedicated team player
- Organizing and categorizing
- Prioritizing work
- Professional and mature
- Strong problem solver
- Document management
- Documentation and reporting
- Team bonding
- Medical terminology
- Medical records management
- Spanish fluency
Certification
- Certified Nursing Assistant
- December 2003- Expired May 2027
- CPR- January 2025- January 2027
Languages
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Office Assistant/ Nursing Assistant
A Redicare
08.2020 - Current
Certified Nursing Assistant
Manorcare
05.2019 - 07.2020
Certified Nursing Assistant
Lehigh Rehabilitation Center
08.2011 - 05.2019
Certified Nursing Assistant - Certified Nursing Assistant
Crystal River Health And Rehabilitation
High School Diploma - Accounting
Benign Jimenez