Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elsy Quinteros Cruz

Southfield,MI

Summary

Compassionate and detail-oriented caregiver with extensive experience in patient assistance, home health services, and administrative support. Currently expanding expertise through certifications in EKG, Phlebotomy, and Medical Assisting. Skilled in patient safety, organization, and providing high-quality care with a strong commitment to enhancing the well-being of clients and residents.

Professional Profile Elsy Quinteros - Cruz 818-626-0839 victoriacruz1996@yahoo.com

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Caregiver

Advisacare
Livonia, Michigan
10.2020 - 09.2021
  • Ensured strict adherence to company policies, safety protocols, and best practices to maintain a safe and organize
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Accompanied clients to social events such as movies or plays.
  • Maintained precise documentation of care and incidents to support continuity of treatment.
  • Collaborated with healthcare providers and families to implement personalized care. plans.

  • Promoted patient comfort and safety while adhering to infection control and facility protocols.
  • environment for clients and staff.
  • Assisted clients with daily living activities, including personal hygiene, mobility assistance, and medication reminders, fostering trust and rapport.
  • Conducted detailed documentation of client care, progress, and any incidents, emphasizing precision and accountability in record-keeping.
  • Coordinated with family members and healthcare providers to create personalized care plans that addressed the unique needs of each client.

Assistant Manager

North Park Place Apartments
Southfield, Michigan
12.2016 - 03.2017
  • Conducted property tours for prospective tenants and managed leasing appointments.
  • Maintained accurate financial records of cash inflows and outflows, ensuring accountability and transparency.
  • Coordinated repair and maintenance orders for apartment units, collaborating with service teams to ensure timely completion.
  • Organized and managed office paperwork, improving operational efficiency.

Caregiver

Park Ventura Assisted Living
Woodland Hills, California
10.2015 - 11.2016
  • Assisted residents with daily routines, including getting up for breakfast, grooming, and dressing.
  • Engaged residents in recreational activities such as walking, bingo, and other social events to promote mental and emotional well-being.
  • Provided daily care for 8–10 clients, including hygiene assistance, mobility support, and medication reminders.
  • Maintained precise documentation of care and incidents to support continuity of treatment.
  • Collaborated with healthcare providers and families to implement personalized care plans.
  • Promoted patient comfort and safety while adhering to infection control and facility protocols.

Park Ventura Assisted Living | Caregiver – Woodland Hills, CA

Oct 2015 – Nov 2016

  • Assisted residents with daily living activities, meal preparation, grooming, and mobility.
  • Engaged residents in social and recreational activities to support mental and emotional health.
  • Supported nursing staff with vital signs monitoring and routine care procedures.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Monitored vital signs, including blood pressure, temperature and pulse rate.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.

Education

The Marosa School of Phlebotomy and Healthcare Trades Inc.
Southfield, Michigan
10.2024 - 08/2025

High School Diploma -

Birmingham Community Charter High School
California

Skills

  • Routine procedures
  • Team collaboration
  • Organizational expertise
  • Medication reminders
  • Personal care assistance
  • Care plan development
  • Incident documentation
  • Health and safety compliance
  • Family communication
  • Problem solving
  • Direct patient care
  • Patient mobility assistance
  • Daily living activities assistance
  • Incident reporting
  • Documentation
  • Client care
  • Friendly, positive attitude
  • Infection control
  • Medication administration
  • Compassionate care
  • Care plan assessment
  • Lifting and transferring
  • HIPAA compliance
  • Mobility assistance
  • English fluency
  • Spanish fluency

Certification

  • Certified EKG Technician, Completed
  • Certified Medical Assistant, Completed
  • Certified Phlebotomy Technician, Completed
  • BLS Completed

Timeline

The Marosa School of Phlebotomy and Healthcare Trades Inc.
10.2024 - 08/2025

Caregiver

Advisacare
10.2020 - 09.2021

Assistant Manager

North Park Place Apartments
12.2016 - 03.2017

Caregiver

Park Ventura Assisted Living
10.2015 - 11.2016

High School Diploma -

Birmingham Community Charter High School
Elsy Quinteros Cruz