Elton Baker
Sunrise,FL
Summary
Dynamic General Manager and Chef with a proven track record at Golden Krust, excelling in operations management and team building. Spearheaded initiatives that enhanced profitability and employee satisfaction, while implementing effective cost controls. Renowned for fostering strong vendor relationships and delivering exceptional customer service through strategic problem resolution.
Overview
17
17
years of professional experience
1
1
Certification
Work History
General Manager/chef
Golden Krust
12.2019 - 02.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Pioneered corporate social responsibility program, building community engagement and enhancing brand reputation.
Procurement Officer/ Chef
Golden Krust
02.2017 - 12.2019
- Built relationships with vendors to negotiate ideal terms for purchases.
- Maintained detailed records of all procurement activities for reference purposes as well as for auditing and compliance.
- Developed strong partnerships with vendors to secure favorable pricing, payment terms, and delivery schedules.
- Managed procurement projects from initiation to completion, ensuring timely delivery of goods and services.
- Improved supplier relationships through regular communication, timely payments, and transparent dealings.
Shift Manager
Golden Krust
01.2016 - 12.2019
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Line Cook
Burger King
01.2010 - 12.2012
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Chef
Birds Restaurant and Lounge
01.2008 - 12.2009
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
Education
Food And Beverages -
Heart Trust NTA
Rippon Road Kingston Jamaica High School Diploma -
Oberlin High School
Lawrence Tavern, St. Andrew, JamaicaMathematics
Quality Acdemics
Ardenne Road Kingston Jamaica Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Training and coaching
- Customer relations
- Staff supervision
- Labor cost controls
Certification
Always Food Safe Company.
Food Protection Manager (accredited by the American National Standards Institute (ANSI)
Completed 09/11/2024
Timeline
General Manager/chef
Golden Krust
12.2019 - 02.2025
Procurement Officer/ Chef
Golden Krust
02.2017 - 12.2019
Shift Manager
Golden Krust
01.2016 - 12.2019
Line Cook
Burger King
01.2010 - 12.2012
Chef
Birds Restaurant and Lounge
01.2008 - 12.2009
Food And Beverages -
Heart Trust NTA
High School Diploma -
Oberlin High School
Mathematics
Quality Acdemics
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