Supervised daily operations to ensure exceptional guest service.
Trained staff on menu knowledge, service standards, and safety protocols.
Inventory management.
Host / Cashier. Speaking with guests to make the experience memorable and smooth.
Hotel Restaurant Server
8 Months
Loews Hotels & Co | 07.2023 - 03.2024
Works in a fast paced environment inside a restaurant at the Universal Hotels
Provides quality service by enforcing quality and customer service standards.
Lifeguard
4 Years 3 Months
Margaritaville at Lake Lanier/Disney Cruise Line | 05.2015 - 08.2019
Passed the Ellis & Associates Lifeguard Training program twice
Supervised different stations including the wave pool, all water slides, the beach, and deep water
Morning procedures - Superintended set up of beach and water park (beach chairs, blowing up tubes, etc.)
Closing procedures - Organized all lifeguard gear to be ready for the next day, reset the beach for the following day, participated in random lifeguard security checks- double long whistle/guest in distress and other ongoing training exercises
Often worked 12+ hour shifts
Line cook
1 Year 10 Months
Chick-fil-A | 08.2017 - 06.2019
Managed a fast paced assembly line environment
Kept everything clean per ServSafe
Provided guests with their food according to their order following appropriate procedures
Opened shifts ensuring everything is ready to go for the day
Education
High School Diploma
Greater Atlanta Christian School | Lilburn, GA | 05.2016