Elura VanderBrink
Bellingham,WA
Summary
Experienced with managing comprehensive employee benefits programs and regulatory compliance. Utilizes strong communication and analytical skills to address and resolve benefits-related inquiries effectively. Track record of enhancing benefits administration processes to improve efficiency and employee satisfaction.
Overview
23
23
years of professional experience
1
1
Certification
Work History
HR Recruiting Coordinator
Smith Gardens
12.2024 - 03.2025
- Posted and pulled all Merchandising positions from Cyber Recruiter and Indeed
- Screened and dispositioned all merchandiser applicants
- Conducted phone screens and routed candidates to hiring supervisor for in person interviews
- Acted as point of contact for all new/re-hires throughout the orientation process
- Ran E Verify for new hires
- Completed data entry of all new hire forms and separations
- Assisted with maintenance of HRMS records in Sage
Talent Acquisition Manager
Animal Emergency Care
01.2022 - 12.2024
- Recruited for all available positions within the hospital
- Developed strategies to increase exposure to all recruitment advertisements
- Maintained a pool of qualified candidates to maintain optimal staffing levels at all times
- Obtained hiring consensus between team members
- Designed employment packages for prospective employee candidates
- Provided offer of employment to prospective candidates
Sales Coordinator
Culligan by WaterCo
06.2019 - 08.2021
- Follow up prior day’s installations by calling customers to confirm satisfaction with installation and scheduling follow-up appointments for the sales reps
- Contact service leads to set appointments from service tickets
- New Home Owner Program
- Create routes around scheduled appointments integrating the lists for the New Home Owner Program with scheduled appointments
- Track the results of new home owners program
- Mail Thank You cards to new installations
- Coordinate outbound sales mailings
- Schedule and follow up on all removal orders
- Follow up on all appointments not closed and reschedule appointment not-home
- Track appointment cancellations
- Set appointments from answering service
Service Coordinator
Culligan by WaterCo
10.2018 - 06.2019
- Responsible for all scheduling of service technicians
- Coordinated and scheduled all regular maintenance including yearly checkups on equipment
- Called and confirmed appointments with customers and provided estimates on service call charges as needed or requested
- Scanned in all post installation documents or specific account information as needed
- Worked as the front desk receptionist as needed for fill in
- Answered incoming phone calls
- Provided information and pricing for service contracts on equipment
- Closed out/Billed out service orders on a backup basis for the billing department
- Receptionist/Customer Service
Human Resource/Marketing Coordinator and Executive Assistant
Culligan Northwest
12.2004 - 12.2017
- Responsible for all aspects of marketing
- Helped coordinate with outside sources to develop and maintain our website
- Responsible for creating and maintaining employee files
- Developed employee handbook
- Wrote and implemented employee policies and procedures
- Track and maintain applications/correspondence
- Developed internal websites for employee use
- Data Entry
- L&I Management
- Responsible for collection activity on accounts
- Cost analysis and sourcing of products for office
- Administrative support for Owner of Culligan Northwest
- Special projects
Sales Assistant
La Belle Inc.
09.2011 - 11.2012
- Provided administrative support to the Director of Sales
- All aspects of supporting an international sales department
- Data entry
- Order entry including shipping documentation
- Received credit card payments for orders
- Set up new accounts
- Organized and maintained account files
- Maintained Gmail Calendar for the Director of Sales
- Maintained Director of Sales calendar, arranged for international travel including booking of hotel, flights and car rentals
- Reconciled credit card receipts for Director of Sales expense report
Customer Service/Order Entry
Homax Products, Inc.
03.2002 - 03.2004
- Answered incoming customer calls and assisted as needed
- Answered all in incoming emails to the corporate office
- Composed letters to our vendors and customers
- Data entry
- Designed and implemented training manual and materials for customer service representatives
- New member welcome letters and pricing
- Social coordinator
- Steering team member
Education
Technical school - Human Resource Management
Bellingham Technical College
Bellingham, WA06.2004
High School Diploma -
Meridian High School
Laurel, WA06.1988
Skills
- Organizational skills
- Data entry
- Communication skills
- Customer service
- Talent Acquisition
- Leadership
- Workers' Compensation
- Human Resources Management
- Administrative Experience
- HIPAA
- Attention to detail
- Teamwork and collaboration
- Recruitment strategies
- Employee relations
- New employee enrollment
- Benefits explanation
- Documentation and reporting
- Proficient in HRIS Software
- Employment law
- Human resources management
- Process improvement
Certification
- Human Resource Management Certification
- June 2004 to Present
- Completion of Bellingham Technical College Human Resource Management Certification program.
- Certified Notary Public
- Driver's License
Additional Information
BTC Human Resource Management Certification
Timeline
HR Recruiting Coordinator
Smith Gardens
12.2024 - 03.2025
Talent Acquisition Manager
Animal Emergency Care
01.2022 - 12.2024
Sales Coordinator
Culligan by WaterCo
06.2019 - 08.2021
Service Coordinator
Culligan by WaterCo
10.2018 - 06.2019
Sales Assistant
La Belle Inc.
09.2011 - 11.2012
Human Resource/Marketing Coordinator and Executive Assistant
Culligan Northwest
12.2004 - 12.2017
Customer Service/Order Entry
Homax Products, Inc.
03.2002 - 03.2004
Technical school - Human Resource Management
Bellingham Technical College
High School Diploma -
Meridian High School
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