Eluvie Torres
Brooklyn,NY
Summary
Dedicated professional with extensive experience in customer service and cash handling at Food Bazaar Supermarket. Recognized for exceptional problem-solving skills and a compassionate approach to elderly care. Proven ability to enhance team efficiency and improve customer satisfaction through effective training and operational strategies. Dependable and organized, committed to delivering outstanding service.
Overview
10
10
years of professional experience
Work History
Caregiver
PPL
03.2024 - 09.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and resolved issues promptly.
- Maintained cleanliness and organization of the checkout area.
- Handled cash, credit, and electronic payments accurately.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Trained new cashiers, enhancing team efficiency and accuracy in transactions.
- Processed refunds and exchanges in accordance with company policy.
- Money Gram/ Ria Rep
Customer Service Cashier
Ideal Supermarket
11.2022 - 08.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and resolved issues promptly.
- Maintained cleanliness and organization of the checkout area.
- Handled cash, credit, and electronic payments accurately.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Trained new cashiers, enhancing team efficiency and accuracy in transactions.
- Processed refunds and exchanges in accordance with company policy.
- Money Gram/ Ria Rep
Head Cashier Supervisor
Food Bazaar Supermarket
10.2015 - 11.2021
- Supervised cashiers to ensure efficient transaction processes and exceptional customer service.
- Trained new cashiers on operational procedures and best practices for accuracy in cash handling.
- Monitored daily cash flow and conducted regular audits for compliance with financial protocols.
- Developed schedules to optimize staffing levels during peak shopping hours, enhancing workflow efficiency.
- Implemented strategies to reduce checkout wait times, leading to a smoother shopping experience for customers.
- Resolved customer inquiries and complaints promptly, improving overall satisfaction and retention rates.
- Led team meetings to communicate updates, share feedback, and promote a positive working environment among staff.
Education
High School Diploma -
South East High School
Sarasota, FL05.2008
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Multitasking and organization
Languages
Spanish
Full Professional
Accomplishments
CPR Training
Employee of the Month
Timeline
Caregiver
PPL
03.2024 - 09.2025
Customer Service Cashier
Ideal Supermarket
11.2022 - 08.2024
Head Cashier Supervisor
Food Bazaar Supermarket
10.2015 - 11.2021
High School Diploma -
South East High School
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