Summary
Overview
Work History
Education
Skills
Employmenthistory
Timeline
Generic

Elva Medina

Orange,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

18
18
years of professional experience

Work History

Certified Mental Health Worker II

OCHA Santa Ana PACT
Santa Ana , CA
07.2022 - Current
  • Certified Medi-Cal Peer Support Specialist with Orange County Health Care Agency.
  • Performed peer specialist duties to assist with direct client support services, goal setting, group engagement, resources at PACT (Program for Assertive Community Treatment) and linkage to lower level.
  • Position requirements include collaboration with doctors, clinical staff, and ancillary agencies, as well as independent thinking skills.
  • Facilitated weekly group sessions focused on socializing.
  • Supporting clients through groups, intake assessments, and 5150 Holds.
  • Outreach/wellness checks with Mental Health Specialist and clinical staff.
  • Created client treatment plans based on assessments and goals with clinical staff.
  • Referred clients to external resources for additional support.

Behavior Health Technician

Lido Wellness Center
Newport Beach
05.2021 - Current
  • Documented behavioral incidents to keep accurate records.
  • Completed patient reports daily and submitted to management for evaluation.
  • Completed daily client rounds and tracked client movements.
  • Educated clients on important life skills, housekeeping and food preparation.
  • Assisted with execution of client activities, support groups and field trips.
  • Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
  • Identified and addressed individual mental health challenges to support patients.
  • Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
  • Collaborated with client and clinician to develop and support goals and clinical treatment plan.
  • Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
  • Collect drug analysis tests.
  • Critical thinking and problem solving.

Peer Specialists/ Track 2- Lead Peer Mentor/ Navigator

CCS Pathway's
Santa Ana
01.2016 - 11.2022
  • Carry out as a Lead Peer member of the team, under the supervision of the Clinical Manager & Program Director
  • Provide supervision for Peer Mentors and guiding Track II team towards advocating for clientele
  • Serve as a liaison for the Orange County Crisis Stabilization Unit (CSU) and Royale inpatient unit RTRC, navigating referrals for clientele obtaining Orange County outpatient mental services
  • Provide work -related supportive services, such as transportation, advocating, providing resources for recovery and mental health education
  • Perform lead mentoring and problem solving as well as offer encouragement in the community
  • Support and communicate with client in a timely manner to answer questions, while making a difference in our client’s relationships
  • Provide practical help and mentoring, advocacy, coordination, side-by-side individualized support, problem solving and direct assistance to help consumers obtain the necessities of daily living facilitation of groups
  • Develop effective working relationships with agencies and organizations to advocate for consumers and family/caregivers empowerment
  • Maintain and ensures HIPAA, ethical standards and professional boundaries with all staff and clients
  • Integrated team members who provides highly individualized mental health services in the Orange County community and promote consumer self-determination and decision making while Displaying the innate ability to build on trust and decision making with consumers while incorporating support and empathy based on personal lived experience
  • Support consumers in their steps towards recovery and wellness while helping clients regain strength, skills, talents & coping strategies
  • Other duties as assigned or necessary to support your department and/ or the company.

Peer Mentoring- CalWorks Program

01.2013 - 01.2016
  • Provide participants with support on how to navigate from a first-hand perspective
  • Provide individual and group support to participants through guided activities and workshops work closely with participants through case management.

Assistant Manager

01.2007 - 01.2012
  • Oversee activities directly related to making products or providing. Determine staffing requirements and interview, hire, and train new employees, or oversee those personnel processes.
  • Plan and direct activities, such as sales promotions, coordinating with other department heads as required.
  • Determine goods and services to be sold and set prices and credit terms based on forecasts of customer demand.
  • Prepared and maintained production reports and personnel records.
  • Handled customer problem escalations, ensuring customer satisfaction and needs were met.
  • Responsible for coaching and providing feedback to team members to assist in achieving desired results.
  • Engage customers, demonstrate products, and effectively execute the sales function.

Education

High School Diploma -

Penn Foster College
Scottsdale, AZ

Skills

  • Office Management
  • Supply Coordination
  • Bilingual English/Spanish
  • Manual Bookkeeping & Payroll
  • Client Relations/Customer Service
  • Developing relationships
  • Mental health counseling
  • Building rapport
  • Crisis Intervention
  • Case Documentation
  • Confidential records
  • Safety and risk assessments
  • Client Support
  • Patient Advocacy
  • Skill Building
  • ADL Assistance
  • Goal Development

Employmenthistory

  • OCHA Santa Ana PACT/ Certified Medi-Cal Mental Health Worker II
  • Lido Wellness Center/Part-Time Behavior Health Technician
  • Pathways College Community Services/Lead Peer Mentor
  • Unlimited Celulares/Operation Manager

Timeline

Certified Mental Health Worker II

OCHA Santa Ana PACT
07.2022 - Current

Behavior Health Technician

Lido Wellness Center
05.2021 - Current

Peer Specialists/ Track 2- Lead Peer Mentor/ Navigator

CCS Pathway's
01.2016 - 11.2022

Peer Mentoring- CalWorks Program

01.2013 - 01.2016

Assistant Manager

01.2007 - 01.2012

High School Diploma -

Penn Foster College

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Elva Medina