Elva Morales
Brawley,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.
Overview
2
2
years of professional experience
Work History
Mental Health Worker 1
County of Imperial
El Centro, CA
10.2023 - Current
- Provided crisis intervention services in emergency situations.
- Assessed clients' mental health, abilities and disabilities to develop individualized treatment plans.
- Encouraged clients to express feelings and discuss happenings in life to help client develop insight into themselves and relationships.
- Facilitated group therapy sessions for individuals experiencing depression, anxiety, trauma and other mental health issues.
- Monitored, evaluated and recorded client progress with respect to treatment goals.
- Maintained accurate records of all client interactions including medication changes, therapy sessions.
Client Service Assistant
Americas Job Center of California
Brawley, CA
08.2022 - 06.2023
- Developed positive relationships with clients through effective communication via phone, email, and in-person meetings.
- Provided technical support to clients regarding product use or troubleshooting.
- Provided excellent customer service to clients by answering inquiries, responding to requests and resolving issues in a timely manner.
- Assisted in the front lobby by providing information to the public in regards to Cal Fresh, Medical, Cash Aid, Disability, Unemplyment, Job Opportunities, Reume, Adult and Youth Trainings etc.
- Opperated office equipment such as fax machine, copier, telephone system, and computer equipment
Education
Bachelor of Science - Sociology
Northern Arizona University
Flagstaff, AZ12-2023
Associate of Science - Behavioral Sciences
Imperial Valley College
Imperial, CA06-2021
Skills
- Patient Evaluations
- Safety and Risk Assessments
- Client Support
- Confidentiality
- Case Documentation
- Treatment Planning
- Client Goal Planning
- Bilingual
Languages
Spanish
Professional
Timeline
Mental Health Worker 1
County of Imperial
10.2023 - Current
Client Service Assistant
Americas Job Center of California
08.2022 - 06.2023
Bachelor of Science - Sociology
Northern Arizona University
Associate of Science - Behavioral Sciences
Imperial Valley College
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