Elva Patlan
Fairfield
Summary
Dedicated professional with strong time management and multitasking skills. Proven ability to provide exceptional customer service while ensuring passenger safety and maintaining vehicle standards.
Overview
1
1
Language
2027
2027
years of professional experience
Work History
Uber Driver
Uber
Spokane Valley, WA
2021 - 08.2026
- Ensured passenger safety by adhering to traffic regulations and company policies.
- Provided excellent customer service, addressing passenger inquiries and concerns professionally.
- Navigated efficiently using GPS technology for optimal route selection.
- Maintained cleanliness and functionality of vehicle through regular inspections and upkeep.
- Managed time effectively to minimize wait times and enhance ride experience.
- Adapted quickly to changing traffic conditions, ensuring punctuality for passengers.
- Collected feedback from passengers to improve service quality and customer satisfaction.
- Delivered passengers to destinations safely and on time.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
Liquor Merchandiser
Albertsons
Wenatchee, WA
2019 - 2019
- Organized product displays to enhance visibility and accessibility for customers.
- Collaborated with store management to ensure accurate inventory levels of liquor products.
- Monitored stock levels and communicated replenishment needs to management effectively.
- Developed effective product placement strategies to maximize sales opportunities within the store.
- Conducted regular audits of liquor inventory to ensure accuracy and prevent discrepancies.
- Assisted customers with locating specific items, demonstrating exceptional customer service skills.
- Maintained a clean and orderly work environment, fostering a pleasant shopping experience for customers.
- Reduced out-of-stock situations through diligent monitoring of inventory levels and swift resolution of discrepancies.
Grocery Clerk
Jet Plaza
Wenatchee, WA
2018 - 2019
- Assisted customers with product inquiries and selections to enhance the shopping experience.
- Maintained inventory levels by restocking shelves and organizing products effectively.
- Operated a cash register, processing transactions accurately and efficiently.
- Collaborated with team members to ensure store cleanliness and product presentation standards.
- Handled customer complaints professionally, providing effective solutions to enhance satisfaction.
- Monitored expiration dates on perishable goods, ensuring compliance with safety regulations.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
General Manager/Liquor Merchandiser
Safeway
Chelan, WA
2015 - 2018
- Managed daily operations to maintain optimal store performance and customer satisfaction.
- Analyzed sales data to identify trends, adjust inventory levels, and optimize product placement.
- Led initiatives to improve in-store processes, resulting in increased efficiency and reduced waste.
- restocked, ordered, printed tags.
- also helped in other departments (deli, dairy, floral, checker).
- Assisted customers with locating specific items, demonstrating exceptional customer service skills.
Clerk
76 Gas Station
Chelan, WA
2016 - 2016
- Processed customer transactions efficiently, ensuring accurate cash handling and receipt issuance.
- Assisted in inventory management, including stocking shelves and monitoring product availability.
- Maintained cleanliness and organization of service areas to enhance customer experience.
Cook/Delivery Driver
Westside Pizza
Chelan, WA
2015 - 2016
- Prepared and cooked various pizza recipes according to established guidelines.
- Collaborated with team members to ensure timely meal service during peak hours.
- Maintained kitchen cleanliness and adhered to food safety standards.
- Assisted in inventory management, ensuring proper stock levels of ingredients.
Packer/Team Leader
Crunch Pak
Cashmere, WA
2014 - 2015
- Operated packaging machinery to ensure efficient product handling and processing.
- Inspected products for quality assurance, maintaining high standards of accuracy and consistency.
- Collaborated with team members to optimize workflow and enhance productivity within the packing area.
- Trained new employees on safe operating procedures and best practices in packaging processes.
Cook/Cook Shift Leader
Jack in the Box
Wenatchee, WA
2013 - 2014
- Prepared menu items according to established recipes and standards.
- Operated kitchen equipment safely and efficiently.
- Maintained cleanliness and organization of workstations and utensils.
- Assisted in inventory management, ensuring proper stock levels.
- Trained new staff on food preparation techniques and safety protocols.
- Monitored food quality to ensure freshness and presentation standards were met.
Education
High School Diploma -
Masnon High School
Manson, WASkills
- Customer service
- Time management
- Reliability and punctuality
- Efficient multi-tasker
- Workplace safety
- Cleaning and sanitizing
- Product rotation
- Fluent Spanish
- Pricing and shelf labeling
- Fluent spanish
- Strong work ethic
Languages
Spanish
Native or Bilingual
Timeline
Uber Driver
Uber
2021 - 08.2026
Liquor Merchandiser
Albertsons
2019 - 2019
Grocery Clerk
Jet Plaza
2018 - 2019
General Manager/Liquor Merchandiser
Safeway
2015 - 2018
Clerk
76 Gas Station
2016 - 2016
Cook/Delivery Driver
Westside Pizza
2015 - 2016
Packer/Team Leader
Crunch Pak
2014 - 2015
Cook/Cook Shift Leader
Jack in the Box
2013 - 2014
High School Diploma -
Masnon High School