ELVA RANGEL
Marshalls
Lexington,Ky
2
Languages
2027
years of professional experience
Assisted customers by providing outstanding support and addressing inquiries effectively.,Managed inventory levels while juggling multiple responsibilities efficiently.,Guided and supported team members through training and supervision.,Executed precise handling of financial transactions with a strong focus on accuracy.,Contributed reliably as a punctual team player with strong communication abilities.
Work History
ASSISTED SCHOOL NURSE
- Documented student visits to nursing office via computer and paper charting.
- Collaborated with teachers, administrators and other school personnel to ensure proper care for students' health-related needs.
- Monitored blood pressures, blood sugars, and nutrition for select students.
- Keyed all medical records in computer file.
- Administered medications to patients and monitored for reactions or side effects.
INTERPRETER
- Educated students, parents, staff and teachers about roles and functions of educational interpreters.
- Facilitated communication between two non-English speaking clients.
- Maintained confidentiality at all times during the interpretation process as per professional standards.
- Attended conferences and meetings to act as official translator to mediate discussions.
- Checked translations of technical terms and terminology to ensure that are accurate and remain consistent throughout translation revisions.
- Adapted translations to accommodate students' cognitive and grade levels, collaborating with educational team members.
- Read written materials, such as legal documents, scientific works and news reports and rewrite material into specified languages.
- Accurately conveyed the meaning of spoken language from one language to another.
- Edited and revise translated materials.
- Responded quickly to meet customer needs and resolve problems.
HELP SCHOOL COUNSELOR
- Conducted group counseling sessions to address issues such as bullying, peer pressure and self-esteem.
- Coordinated referrals for outside services such as mental health or medical care when appropriate.
- Counseled individuals to help understand and overcome personal, social, or behavioral problems affecting educational or vocational situations.
- Conferred with parents or guardians, teachers, administrators and other professionals to discuss children's progress, resolve behavioral, academic, and other problems, and to determine priorities for students and resource needs.
Management Assistant
22 Years 11 Months- Processed returns and exchanges according to company policy in an efficient manner.
- Developed strong organizational skills to efficiently manage multiple tasks simultaneously, such as restocking shelves and operating a cash register.
- Supervised others and provided on-the-job training.
- Ensured compliance with company policies and procedures for handling money, including counting back change accurately.
- Answered incoming calls promptly and professionally following established guidelines.
- Counted cash drawers at beginning of shifts to verify correct amounts.
- Performed daily opening and closing duties such as counting out cash drawers and verifying amounts against sales receipts.
- Monitored and maintained inventory levels to ensure adequate stock.
- Offered assistance to customers in locating desired items.
- Helped customers locate merchandise and answered questions about products.
- Maintained cleanliness at the checkout area by wiping down counters, sweeping floors.
- Provided assistance to other team members when needed to ensure the smooth operation of the store front end.
- Assisted with closing duties such as counting money and reconciling receipts.
SCHOOL REGISTRAR
7 Years 10 Months- Organized orientations for newly enrolled students and families to ensure they are aware of school policies and procedures.
- Managed communications between schools within the district regarding transfers or withdrawals from one institution to another.
- Performed data entry tasks into the school's computer systems.
- Reviewed student misconduct reports requiring disciplinary action, and counseled students regarding such reports.
- Maintained accurate records of all incoming students, including personal information and transcripts.
- Resolved issues related to student registration paperwork, such as discrepancies in data entry or incorrect information submitted by parents and guardians.
- Conducted periodic audits of student records to ensure accuracy and completeness of data.
Management Trainee
2 Years- Pick and pack then train new employees
- Keyed in all new employees information in computer file.
Education
HIGH SCHOOL DIPLOMA
Skills
Customer Service
Medical Trained
Customer Satisfaction
Reliability and punctuality
Submit all medical reports and insurance information in a computer file
contact insurance companies for approval
Personal Information
Title: CUSTOMER SERVICE REPRESENTATIVE
LANGUAGES
English and Spanish
Bilingual
Timeline
SCHOOL REGISTRAR
Leestown Middle School
07.2015 - 05.2023Read More
Management Trainee
Scentsy
06.2014 - 06.2016Read More
Management Assistant
Marshalls
11.2003 - CurrentRead More
Henry Clay High School
HIGH SCHOOL DIPLOMA
Read More
HELP SCHOOL COUNSELOR
Leestown Middle School
Read More
INTERPRETER
Leestown Middle School
Read More
ASSISTED SCHOOL NURSE
Leestown Middle School
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