ELVA VILLARREAL

• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Perform light housekeeping duties to maintain cleanliness standards while with client.
• Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Managed linen inventory effectively by tracking usage trends and collaborating with laundry staff to maintain optimal stock levels at all times.

• Enhanced guest satisfaction by ensuring timely and thorough housekeeping services in all rooms and common areas.
• Reduced guest complaints with proactive communication and addressing issues promptly.
• Trained new team members in proper cleaning techniques and safety protocols, ensuring consistent service quality across the board.
• Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
• Maintained high standards of cleanliness, contributing to improved hotel ratings on various review platforms.
• Conducted regular room inspections to ensure adherence to brand standards and address any potential issues before they escalated.
• Managed staff of 6

• Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
• Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
• Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
• Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.