Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elver Gonzalez

Miami,FL

Summary

Hardworking employee enthusiastic about learning every field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Delivery Driver

Party Rental
01.2023 - Current
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.

Sales Associate

Levis Strauss & Co
01.2021 - 10.2023
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Lead Busser/Server

Lazy Lobster
03.2020 - 08.2022
  • Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
  • Collaborated with servers to ensure timely delivery of food and beverages, resulting in improved service quality.
  • Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
  • Assisted team members during busy periods, ensuring seamless operations and excellent guest experiences.
  • Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
  • Provided exceptional assistance to guests with special needs or requests, ensuring a comfortable dining experience for all patrons.
  • Demonstrated strong teamwork abilities by consistently collaborating with colleagues across departments, fostering a cooperative work environment that led to increased productivity and enhanced guest satisfaction.
  • Provided support during high-volume events like banquets and weddings, contributing to successful execution and memorable experiences for all attendees.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Coordinated with kitchen staff to determine timely delivery and accuracy of food orders.
  • Arranged tables and chairs for special occasions and events.
  • Assisted wait staff with timely food delivery and guest requests.
  • Provided attentive service and proactively assessed guest needs.
  • Established rapport with customers by providing friendly and attentive service.
  • Greeted customers and provided menus upon arrival to dining room.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Assisted customers with carry-out service.
  • Processed payments for orders and provided customers with change.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Education

High School Diploma -

South Dade Senior High School
Homestead, FL
06.2021

Skills

  • Order Verification
  • Quality Assurance
  • Teamwork and Collaboration
  • Attention to Detail
  • Dependable and Reliable
  • Complex Problem-Solving
  • Advanced Planning
  • Product Promotion
  • Payment Collection
  • Time Management
  • Problem-Solving
  • Database Management

Timeline

Delivery Driver

Party Rental
01.2023 - Current

Sales Associate

Levis Strauss & Co
01.2021 - 10.2023

Lead Busser/Server

Lazy Lobster
03.2020 - 08.2022

High School Diploma -

South Dade Senior High School

Similar Profiles

CREATE PROFILE
Elver Gonzalez