Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elver Varela

Las Vegas,Nevada

Summary

Dedicated professional with a passion for delivering exceptional customer service, building trust, fostering innovation, and promoting understanding across various industries. Proven track record of enhancing customer and vendor satisfaction. Leadership experience has consistently contributed to positive impacts on overall company performance.

Overview

11
11
years of professional experience

Work History

Delivery Driver

Amazon
03.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Sleep Department Supervisor

Village Medical DBA Zeeba Sleep Center
12.2016 - 03.2024
  • Oversaw payroll processes, coaching sessions, and productivity metrics.
  • Designed program to enhance business income through patient-targeted sleep equipment sales.
  • Marketed sleep solutions to healthcare providers and specialists.
  • Cultivated strong relationships with vendors, accreditation agencies, patients, and employees.
  • Moved Locations

Merchandiser

Pepsi Co.
07.2018 - 07.2019
  • Traveled to different inner-city shops.
  • Maintained stock levels for Pepsi products.
  • Managed inventory organization and display arrangements.
  • Handled various equipment including U Boats, pallet jacks, and hand trucks.

Front Desk Clerk

Las Vegas Hostel
04.2017 - 07.2018
  • Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
  • Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
  • Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Supervisor

CVS Pharmacy
01.2014 - 12.2017
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.

Education

GED -

Adult Education
Las Vegas, NV

Skills

  • Fluent in Spanish & English
  • Computer Proficient
  • Strong interpersonal and public speaking communication skills
  • Flexible
  • Great attendance
  • Microsoft Office
  • Leadership experience 2yrs
  • UBoats, Hand Trucks, Pallet Jacks Exp 1yr
  • Alice/ Athena proficient
  • OSHA and HIPAA
  • A- Steps for RSPGT completed
  • CPR Certified
  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Time management
  • Dependable and reliable

Languages

Spanish
Native or Bilingual

Timeline

Delivery Driver

Amazon
03.2024 - Current

Merchandiser

Pepsi Co.
07.2018 - 07.2019

Front Desk Clerk

Las Vegas Hostel
04.2017 - 07.2018

Sleep Department Supervisor

Village Medical DBA Zeeba Sleep Center
12.2016 - 03.2024

Supervisor

CVS Pharmacy
01.2014 - 12.2017

GED -

Adult Education

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Elver Varela