Elvia Guerra

Transferred incoming calls to respective departments.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Responded to inquiries from callers seeking information.

Cashier, prep food, clean store, handle cash

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Operated cash register to record transactions accurately and efficiently.

• Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
• Maintained a clean and organized store environment for an improved shopping experience.
• Assisted customers with locating products, answering questions, and recommending items based on their needs.
• Verified age-restricted product purchases diligently to adhere to legal requirements while maintaining excellent customer rapport during transactions.
• Completed daily tasks such as sweeping floors, cleaning restrooms, emptying trash cans promptly for a consistently well-maintained store appearance.