Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elvia Carmela Guzman Santana

The Bronx,NY

Summary

Dynamic pharmacy professional with experience at CallSchedule, excelling in medication preparation and patient education. Proven ability to enhance customer service and optimize patient care through effective communication and collaboration. Skilled in speaking with customers and doctors and also a professional in making appointments with customer.

Overview

2
2
years of professional experience

Work History

Pharmacy Intern

CallSchedule
12.2024 - Current
  • Assisted pharmacists in medication preparation and dispensing processes.
  • Supported inventory management by tracking stock levels and expiration dates.
  • Conducted patient consultations and make appointment with them to pick up their prescription also calling with doctor for more further prescription.
  • Collaborated with healthcare team to optimize patient care outcomes.

Supermarket Assistant

Produce Department
07.2024 - 12.2024

I used to call all the people that sell us their products stuff and make appointments with them so they can bring the stuff to the supermarket.

Pharmacy Customer Service Representative

Pharmacy Checker
08.2023 - 07.2024

I used to call all our customers and make appointments with them so they can pick up their prescription.

Education

High School Diploma -

City As School
Manhattan, NY
06.2023

Skills

  • Medication preparation
  • Customer service
  • Helping patients with appointments
  • Helping patients in the front also as a customer service

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Pharmacy Intern

CallSchedule
12.2024 - Current

Supermarket Assistant

Produce Department
07.2024 - 12.2024

Pharmacy Customer Service Representative

Pharmacy Checker
08.2023 - 07.2024

High School Diploma -

City As School