Elvia Navarro
Montclair,CA
Summary
Accomplished Funeral Counselor and Pre-Need Sale Agent with a proven track record at Richardson Peterson Funeral Home, adept in bilingual communication and client counseling. Excelled in creating compassionate pre-planning arrangements, enhancing customer satisfaction by 30%. Skilled in public speaking and motivational interviewing, demonstrating exceptional teamwork and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Funeral Counselor
Western Funeral Home
06.2024 - Current
Helping families arrange funeral service for their loved ones.
Pre-Need Sale Agent
Richardson Peterson Funeral Home
03.2022 - 06.2024
Helping families arrange their funeral service before death .
Helping families fit into plan that fits their needs.
Educating people and the importance of having a pre-planning arrangement to make it easier on their families after losing their love one.
Education
Nogales High School
La Puente, CA06.1996
Skills
- Public speaking ability
- Treatment Planning
- Bilingual in Spanish and English
- Client Needs Assessment
- Motivational Interviewing
- Client Counseling
- Problem-solving abilities
- Multitasking
- Good customer service
- Good team work
Timeline
Funeral Counselor
Western Funeral Home
06.2024 - Current
Pre-Need Sale Agent
Richardson Peterson Funeral Home
03.2022 - 06.2024
Nogales High School
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