Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Elvia Palafox

Colton,CA

Summary

Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.

Overview

28
28
years of professional experience

Work History

Sales Associate

Ross Dress for Less
Redlands, California
10.2021 - Current
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Assisted customers with product selection, sizing and styling.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Provided training to other personnel on proper cleaning techniques, safety protocols, and best practices within a controlled environment.
  • Developed and implemented organizational systems to streamline workflow processes.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Dispatcher

LM&M Auto Transport
Colton, California
09.2009 - 02.2022
  • Assigned drivers to appropriate routes based on customer needs.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
  • Developed strategies for improving efficiency within the dispatch department.
  • Updated records of driver locations, delays, and cancellations.
  • Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
  • Provided timely updates to customers regarding their orders or requests.
  • Coordinated with other dispatchers to ensure efficient delivery schedules were met.
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Maintained logs of all incoming calls and assigned tasks.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Assistant Housekeeper

Saint Paul Health Center
Denver, CO
02.1997 - 05.1998
  • Transported dirty linen from guest rooms to laundry area using appropriate carts.
  • Collaborated with other departments such as engineering for repairs in guestrooms.
  • Followed established guidelines when disposing of hazardous materials according to state regulations.
  • Conducted inspections of guest rooms for cleanliness standards compliance.
  • Cleaned bathrooms and replenished supplies of towels, toiletries, and linens.
  • Responded promptly to emergency clean-up requests from staff members.
  • Provided custodial services for special events as needed.
  • Cleaned and sanitized bathrooms, sinks, countertops, and mirrors.
  • Participated in regular training sessions to update knowledge on cleaning techniques.
  • Organized closets and storage areas for efficient use of space.
  • Ensured all guest rooms were stocked with the necessary amenities.

Education

High School Diploma -

David Starr Jordan Senior High School
Los Angeles, CA
06-1992

Skills

  • Excellent communication skills
  • Problem-Solving
  • Attention to Detail
  • Work Prioritization
  • Household Cleaning

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Sales Associate

Ross Dress for Less
10.2021 - Current

Dispatcher

LM&M Auto Transport
09.2009 - 02.2022

Assistant Housekeeper

Saint Paul Health Center
02.1997 - 05.1998

High School Diploma -

David Starr Jordan Senior High School

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Elvia Palafox