Elvia Ponce
Plano,TX
Summary
Professional with keen eye for detail and history of effective administrative support. Known for ensuring smooth office operations through effective organization and thorough communication. Proven ability to collaborate with team members and adapt to changing needs, with strong skills in recordkeeping and time management.
Overview
19
19
years of professional experience
Work History
Office Assistant
The Salvation Army Southern Territory
10.2015 - Current
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Trained officers/staff to perform work activities and use computer applications.
- Managed timekeeping systems efficiently, ensuring accurate payroll processing for all employees.
- Developed and maintained a comprehensive database of program participants, helping to track progress and ensure appropriate follow-up actions were taken as needed.
- Collaborated with external partners such as vendors or consultants as needed to execute projects efficiently within specified timelines successfully.
- Compiled financial reports by summarizing monthly transactions and reviewing expense reports.
Lead Teller
Chase Bank
03.2006 - 07.2015
- Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.
- Assisted in training new tellers to ensure a consistent level of excellent service across the team.
- Assisted customers with banking needs and inquiries.
- Counted, verified and handled bank deposits and armored car transactions.
- Maintained friendly and professional customer interactions.
- Cultivated strong relationships with regular customers, personalizing their banking experience.
- Maintained high levels of accuracy and consistency in transaction processing, reinforcing trust and reliability.
Skills
- Positive attitude
- Time management
- Staff management
- Payroll processing
- Complex Problem-solving
- Bookkeeping
- Customer service
- New hire processing
Languages
Spanish
Limited Working
Timeline
Office Assistant
The Salvation Army Southern Territory
10.2015 - Current
Lead Teller
Chase Bank
03.2006 - 07.2015
Similar Profiles
Shena WhiteShena White
LEAD COOK at The Salvation Army Central TerritoryLEAD COOK at The Salvation Army Central Territory
Christina EriksonChristina Erikson
Philanthropy Administrator and Prospect Research at The Salvation Army Central Territory HeadquartersPhilanthropy Administrator and Prospect Research at The Salvation Army Central Territory Headquarters
Jeremy WoodJeremy Wood
Executive Chef at Salvation Army of Southern NevadaExecutive Chef at Salvation Army of Southern Nevada