Proven administrative professional with a track record of enhancing office efficiency and confidentiality at United Finance. Skilled in document management and verbal communication, I excel in optimizing workflows and improving customer satisfaction. Leveraged expertise in data entry and client relations to support business objectives and streamline operations.
Overview
12
12
years of professional experience
Work History
Administrative Office Assistant
Upscale Landscape and Hardscape Llc
03.2020 - 06.2024
Managed day-to-day office tasks, ensuring a smooth workflow and timely completion of projects.
Maintained confidentiality of sensitive information while handling a variety of administrative tasks related to personnel files and company records.
Contributed to a professional atmosphere by maintaining a clean, organized workspace and managing office supplies inventory.
Managed incoming correspondence effectively by sorting mail, distributing messages to appropriate parties, and responding to queries as needed.
Maintained accurate financial records, assisting in budget preparation and monitoring expenses for cost-effectiveness.
Supported department heads by enhancing data entry tasks and optimizing recordkeeping processes to ensure accurate reporting.
Clerical Worker
United Finance
12.2014 - 01.2018
Performed clerical duties including filing, copying and distributing mail.
Executed record filing system to improve document organization and management.
Maintained strict confidentiality when handling sensitive information, adhering to company policies regarding privacy protection.
Improved office efficiency by streamlining filing systems and organizing document storage.
Ensured documentation was well-organized and easily accessible to provide valuable support during audits.
Responsibly handling telephone communications by answering, managing, and recording precise messages for office personnel.
Recorded and tracked customer information using office management software.
Customer Service Clerk
Walgreen's Pharmacy
11.2012 - 11.2014
Contributed to a positive work environment through effective communication and teamwork among colleagues.
Maintained customer satisfaction by helping a high volume of customers each day.
Collaborated in the training of newly hired customer service clerks, showcasing effective techniques and offering assistance as required.
Managed tasks involving issuing receipts, processing refunds and credits, as well as facilitating exchanges.