Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elvia Romero

Richmond,CA

Summary

Enthusiastic administrative expert offering 18 years of experience in leading day-to-day activities while supporting long-range business goals. Promptly processes accounts payable and receivable, examining information carefully to eliminate errors. Dedicated to boosting productivity through strategic planning and resource management with focus on continual process improvements.

Overview

17
17
years of professional experience

Work History

Logistics Supervisor

Tesla
Lathrop, CA
05.2022 - 08.2023
  • Provided training and guidance to junior staff members on best practices within the logistics department.
  • Maintained records of all incoming, outgoing shipments by creating detailed reports that included shipment origin, destination, route taken and delivery date, time.
  • Analyzed current shipping processes and identified areas for improvement in order to reduce costs or improve efficiency.
  • Resolved problems that arose during transit by liaising with suppliers and carriers quickly and efficiently.
  • Evaluated performance metrics such as on-time delivery rate, accuracy rate and cost per shipment against established targets.
  • Ensured compliance with all applicable laws, regulations and safety standards related to logistics operations.
  • Prepared documents related to customs clearance such as bills of lading and invoices.
  • Provided oversight to ensure daily operations ran efficiently and effectively.
  • Conducted regular meetings with customers, carriers, vendors, management and staff to address any issues or concerns regarding logistics procedures.
  • Managed inventory control activities including tracking stock levels and ordering new materials when needed.
  • Monitored day-to-day workflow and employee performance to identify ways to boost productivity.
  • Developed monthly reports complete with project timelines, corporate metrics, and productivity measurements.
  • Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels.
  • Monitored workers and reviewed completed work for proper performance.

Quality Assurance Supervisor

Hansen & Adkins
Richmond, CA
03.2021 - 10.2021
  • Consulted with management and personnel to educate on QA standards.
  • Collaborated with management to discuss effective plans for resolving major quality problems.
  • Contributed to business growth by confirming customer satisfaction with service and quality.
  • Secured positive customer experiences while executing effective quality assurance practices.
  • Inspected, removed and replaced malfunctioning equipment and tools while routinely cleaning and maintaining tools and equipment to minimize workflow disruptions.
  • Trained end users on software and hardware functionality, best practices and protocols.

Dispatcher/Yard Supervisor

Sierra Mountain Express
Benicia, CA
02.2017 - 02.2021
  • Complied with safety rules to minimize incidents and accidents.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Checked paperwork and freight condition to determine optimal loading and unloading sequences.
  • Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
  • Examined freight to determine loading sequences.
  • Informed upper management or department heads of items loaded or problems encountered.
  • Adhered to company audit rules during inventory counts with 100% accuracy.
  • Oversaw shipping and receiving activities, accomplishing customer pick rate of 100% by monitoring zone separation.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Office Administrator

Inter-Rail Transport
Richmond, CA
06.2006 - 08.2017
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.
  • Replenished office supplies, placing new orders for restocking to maintain inventory.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Processed financial documents, contracts, expense reports and invoices.
  • Automated office operations by managing client correspondence, records, contracts and data communications.
  • Completed benefits paperwork, processed employee incident reports and performed data entry tasks to maximize team productivity.
  • Assisted employees and customers with software navigation and provided technical support.
  • Hired talented, trainable team members and drove new business strategies to grow revenues.

Education

High School Diploma -

John F. Kennedy High School
Richmond, CA
07.2004

Skills

  • Non-compliance Assessments
  • Risk Management
  • Data Analysis
  • Finished Product Inspection
  • Materials Inspection
  • Correction Action Planning
  • Documentation and Reporting
  • Performance Monitoring
  • Team Collaboration
  • Staff Supervision
  • Customer Service
  • Employee Training
  • Effective Multitasking
  • Strong Work Ethic
  • Attention to Detail
  • Report Writing
  • Process Documentation
  • Detail Oriented
  • Delivery Scheduling
  • Dispatching
  • Transportation Management
  • Quality Assurance
  • Payroll Processing
  • Benefits Administration
  • Reporting and documentation
  • Employee Onboarding
  • HR Support
  • Resolving payroll problems
  • Supply tracking
  • Administrative Support
  • Expense Reports
  • Operations Support
  • DOT Compliance
  • Vehicle Inspection
  • Appointment Scheduling
  • Daily logging
  • Safety Management
  • Loading and unloading
  • Route Planning
  • Office Equipment Troubleshooting
  • Spreadsheet Software
  • Travel Arrangements
  • Bilingual English and Spanish

Timeline

Logistics Supervisor

Tesla
05.2022 - 08.2023

Quality Assurance Supervisor

Hansen & Adkins
03.2021 - 10.2021

Dispatcher/Yard Supervisor

Sierra Mountain Express
02.2017 - 02.2021

Office Administrator

Inter-Rail Transport
06.2006 - 08.2017

High School Diploma -

John F. Kennedy High School

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Elvia Romero