ELVIA SANTIAGO
Sacramento,CA
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
BUS. DEV. SPECIALIST/CLIENT SERVICES COORDINATOR
SELECT BUSINESS DEVELOPMENT
CITRUS HEIGHTS, CA
06.2018 - Current
- Responsibilities include and were not limited to: Promptly answering phone calls, routing them to the appropriate team member or external Assist with planning, coordinating, and managing events.
- Email/fax confirmations to agents, assisted with Accounting and mailing checks to several Accounting departments/ companies.
- Created flyers/graphics for contests and notified the winners, mailed the prizes.
- Skilled at working in a high pressured environment with demanding realtors. High degree or responsibility in working with confidential files and completed tasks always in a professional and efficient manner.
REAL ESTATE LICENSEE
CENTURY 21 SELECT REAL ESTATE
SACRAMENTO, CA
11.2016 - 06.2018
- I am currently a Business Development Specialist with the Select Business Development Group, helping and providing clients and agents with a pleasant relocation experience.
- Through the transition from working as a busy sales agent to my new role as Business Development Specialist, I have gained extensive knowledge of the purchase and sales process from beginning to end, ensuring that each client will benefit from the experience.
- Consequently, I have become an avid communicator, helping to make and maintain long period relationships with customers and partners over the years.
FRONTDESK RECEPTIONIST
STAFFING NETWORK
SACRAMENTO, CA
08.2014 - 12.2015
- My working position consisted of acquiring and retaining potential employees for various companies, performing administrative work such as faxing, mailing, filing documents, answering phone calls with proper phone etiquette, arranging payments, addressing payroll, reviewing applications, performing interviews, navigating through computer software, and managing databases for staffing employees.
- Used eFiling for uploading documents into computer systems.
Education
REAL ESTATE SALESPERSON - Real Estate
LOS RIOS CONSUMNES COLLEGE
Sacramento, CA09-2016
Skills
- Experience in office environments and high pressured environments
- Administrative experience, graphics, flyers, contests
- Computer savvy
- Knowledge/Experienced in Microsoft Office Suite
- Organization skills for emails and accounting responsabilities
- Proper phone etiquette, electronic files
- Exceptional customer service and social skills
- Highly interactive and productive
- Professional, punctual, and responsible
- I'm people friendly, easy going, and outgoing
Timeline
BUS. DEV. SPECIALIST/CLIENT SERVICES COORDINATOR
SELECT BUSINESS DEVELOPMENT
06.2018 - Current
REAL ESTATE LICENSEE
CENTURY 21 SELECT REAL ESTATE
11.2016 - 06.2018
FRONTDESK RECEPTIONIST
STAFFING NETWORK
08.2014 - 12.2015
REAL ESTATE SALESPERSON - Real Estate
LOS RIOS CONSUMNES COLLEGE
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