Elvia Valdez Gonzalez

Overall Duties and Responsabilites include and are not limited to the following:

• Book, organize and communicate demo or event schedule.
• Facilitate cordial and professional communications with retailers, sales reps and event organizers.
• Document events with photographs and reports.
• Ensure all staff understand key talking points and product features.
• Staff training on-site if needed.
• Communicate with store managers for feed back on demo staff
• Update Master Calendars and ensures any last minute changes/cancellations of demos are communicated to coordinator
• Submit recap spreadsheet, inventory updates and pictures to account supervisors
• Administrative Support
• Provided detailed project status updates to stakeholders and executive management.
• Reported regularly to managers on project budget, progress, and technical problems.
• Met project deadlines without sacrificing build quality or workplace safety.

Overall Duties and Responsabilities include:

• Update Master Calendar and ensure all changes of demos are communicated to coordinator
• Update talent roaster
• Maintain daily check ins with all field staff
• Ensure that set up and elements are correct
• Collect demo reports forms and pictures from demo personnel and daily basis
• Provide training and or re-training for new and/or problem event and or demo staff
• Deliver equipment and supplies to field staff when needed
• Developed creative marketing materials for promotions, enhancing overall impact of each campaign.

• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
• Welcomed customers and helped determine their needs.
• Performed cash, card and check transactions to complete customer purchases.

• Enhanced team productivity with thorough training sessions on safety protocols and daily task management.
• Documented construction and extraction workers' hours, wages and other pertinent information.
• Resolved customer complaints to maintain satisfaction and loyalty.
• Presented weekly and monthly performance reports to demonstrate team progress.