Elviajoy Martinez
Dallas,TX
Summary
Dedicated and proactive professional with state certification in crime prevention and code compliance. Experienced in urban safety initiatives, community engagement, and strategic enforcement. Committed to enhancing quality of life by addressing public safety concerns, fostering partnerships, and promoting voluntary compliance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Inspector III
Code Compliance Services
04.2022 - Current
- Conduct thorough property inspections and investigations to address quality of life and public safety issues.
- Prepare and present pre-litigation cases to the City Attorney's Office, utilizing administrative search warrants as needed.
- Lead targeted enforcement initiatives in high-priority areas, increasing voluntary compliance.
- Collaborate with city departments, law enforcement, and community organizations to implement safety strategies.
- Deliver educational sessions and training for property managers and new inspectors.
- Respond promptly and professionally to inquiries from community members and stakeholders.
- Enforce municipal, land development, and property maintenance codes through specialized and complex inspections.
- Issue accurate notices of violation, document inspections with photographs and evidence, and respond to citizen complaints.
- Utilize computer programs, software, and equipment to perform all inspection and enforcement tasks.
- Oversee, train, and mentor lower-level officers and staff, ensuring quality control in inspection and code enforcement activities.
Inspector II
Code Compliance Services
04.2021 - 04.2022
- Performed comprehensive inspections of buildings and properties to identify risks and ensure compliance with city codes and ordinances.
- Managed multiple projects simultaneously, consistently meeting deadlines.
- Engaged with residents and business owners to resolve violations and support community well-being.
- Assisted in organizing and facilitating community meetings and crime prevention events.
- Conduct thorough property inspections and investigations to address quality of life and public safety issues.
Senior Office Assistant
Building Inspection
05.2013 - 04.2021
- Managed procurement processes, including ordering equipment and supplies through Pinnacle and creating leases in AMS.
- Oversaw departmental fleet operations, ensuring vehicles were properly maintained and records were current.
- Coordinated with vendors and internal departments to fulfill equipment and service needs.
- Processed and collected payments, maintained revenue and accounts logs, and managed cash-outs.
- Created and processed refunds, reimbursements, and check requests using GAX, AMS, and Posse systems.
- Addressed non-sufficient funds by placing holds on permits in Posse.
- Assisted with budget analysis and preparation, as well as accounts payable/receivable and contract development.
- Conducted audits of open records and financial transactions to ensure compliance with privacy laws and departmental policies.
- Evaluated and maintained open records information, ensuring timely and accurate responses in accordance with state laws.
- Researched and interpreted ordinances, deeds, plats, and property records to respond to open records requests.
- Maintained record-keeping and filing systems for the department.
- Planned, coordinated, and facilitated meetings, conferences, and seminars.
- Developed and implemented administrative and technical policies and procedures.
- Prepared, edited, and distributed correspondence, reports, forms, and official documents.
- Assisted in creating Standard Operating Procedures and Work Instructions.
- Supervised, trained, and provided professional development opportunities for subordinate staff.
- Planned, assigned, directed, and evaluated the work of employees.
- Provided quality control over departmental activities and recommended improvements to enhance efficiency and effectiveness.
- Handled high-volume citizen and customer service interactions, resolving complaints, conflicts, and billing disputes.
- Communicated effectively, both orally and in writing, with management, city officials, vendors, employees, and the public.
- Investigated, collected, and analyzed information for accuracy, consistency, and compliance with established policies.
- Researched policies, procedures, and archived records using OnBase, Posse, Microfiche, and Aperture Cards to fulfill open records requests.
- Assisted management in compiling and analyzing data, preparing reports, and making informed decisions.
- Performed additional tasks as assigned to support departmental operations.
- Maintained regular, reliable, and punctual attendance.
Education
High School Diploma -
El Centro College
Dallas, TXSkills
- Quality control
- Visual inspections
- Inspection reporting
- Training and mentoring
- Leadership & Team Building
- Effective Communication
- Problem Solving & Conflict Resolution
- Community Engagement
- Research & Analysis
- Time Management
- Attention to Detail
- Microsoft Office Suite (Word, Excel, PowerPoint, Forms), Teams, POSSE
- SARA Model Training
Certification
- Certified Crime Prevention Specialist
Languages
Spanish
Timeline
Inspector III
Code Compliance Services
04.2022 - Current
Inspector II
Code Compliance Services
04.2021 - 04.2022
Senior Office Assistant
Building Inspection
05.2013 - 04.2021
High School Diploma -
El Centro College
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