Adept at enhancing patient care quality and safety, at Alliance Workforce Staffing saw a significant reduction in patient falls through innovative safety measures. Skilled in vital signs monitoring and compassionate care, I excel in creating positive patient experiences. problem-solving abilities and adaptability ensure high standards of care and efficiency in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Nursing Home Worker
Alliance Workforce Staffing
01.2019 - 08.2019
Reduced patient falls risk by implementing safety measures such as bed alarms, non-slip footwear, and frequent monitoring of high-risk individuals.
Improved patients'' quality of life by creating personalized care plans tailored to their specific needs.
Monitored vital signs and reported any changes or concerns to the nursing staff promptly, ensuring timely intervention when necessary.
Ensured accurate medication administration by closely following physician orders and maintaining detailed records.
Receptionist
Dr. Carrillo (Orthopedic Care Clinic)
02.2012 - 01.2016
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Responded to inquiries from callers seeking information.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Answered central telephone system and directed calls accordingly.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Managed multiple tasks and met time-sensitive deadlines.
Maintained confidentiality of information regarding clients and company.
Assisted with onboarding new clients and securing paperwork completion.
Improved appointment scheduling system, reducing wait times and increasing client satisfaction.