ELVIN SANTOS
Sales Director
Atlanta,GA
Summary
Accomplished bilingual Sales Director who is a detailed oriented. A result driven brand strategist with 6+ years of experience in the Telecommunication and Marketing industry. Capable of representing organization, improving visibility and networking effectively. Excellent understanding market conditions paired with organized nature and good critical thinking skills. Able to use multi-channel approaches to market company products and services and surpass targets.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
5
5
Certificates
Work History
Sales Director
Medallia
Atlanta, GA
01.2021 - Current
- Drove team of [Number] direct reports in new item distribution, merchandising and supply management.
- Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
- Developed pipeline utilization strategies and penetration processes to increase overall profitability by [Number]%.
- Exceeded sales goals through effective time management and resource allocations.
- Developed key partnerships with industry-leading organizations to strengthen professional network and expand future business opportunities.
Business Development Representative
Vonage Holdings Corp.
Atlanta, GA
03.2020 - 11.2020
- Top of funnel activity, developing prospects for Vonage Unified Communications, Contact Center and Programmable API solutions among mid market enterprises with 100 - 10,000 seats and above.
- Coordinated innovative strategies to accomplish objectives and boost long-term profitability.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
Accounts Manager / Legal Negotiator
Law Offices of Robert S. Gitmeid & Assoc., PLLC
New York, NY
04.2018 - 01.2019
- Engaged cultivated growing relationships with clients, creditors, collection agencies, attorney offices to negotiate reduced settlement on behalf of clients managing over 800 delinquents charged off accounts with over $500,000 saved on clients' behalf.
- Increased business growth by $1 million dollars through services fees implemented by successful settlements reached.
- Settled ballooned debt at average of 25-34% of amount originally owed per guidelines set forth by department resulting in clients saving on average of $2,000-$3,000 per escalated account.
Retail Sales Associate
T-Mobile US Inc.
Brooklyn, NY
08.2015 - 02.2018
- Created exceptional customer service to clients by assessing customer needs both in-Store and over phone, which resulted in exceeding sales goals by 120% in Q2 & Q3 2017.
- Expanded marketing efforts to solicit new business through: outbound calling, community involvement, outreach programs, brand promotion inside/outside retail location.
- Acquired new businesses by identifying organic growth and cross-selling opportunities within company which led to 15% increase in business accounts added from Q1-Q3.
Education
Bachelor of Science - Business Administration, Marketing
CUNY Lehman College
01.2015 - 05.2017
Skills
Word, Excel, PowerPoint, Outlook Social media platforms such as but not limited to Facebook,undefined
Certification
Google Ads Search
Timeline
Google Ads Search
03-2021
Google Ads Display
03-2021
Google Ads Video
03-2021
Google Shopping ads
03-2021
Google Ads - Measurement
03-2021
Sales Director
Medallia
01.2021 - Current
Business Development Representative
Vonage Holdings Corp.
03.2020 - 11.2020
Accounts Manager / Legal Negotiator
Law Offices of Robert S. Gitmeid & Assoc., PLLC
04.2018 - 01.2019
Retail Sales Associate
T-Mobile US Inc.
08.2015 - 02.2018
Bachelor of Science - Business Administration, Marketing
CUNY Lehman College
01.2015 - 05.2017
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