Elvina O'Neal
Winter Haven,Florida
Summary
Seasoned Senior Project Manager with 20+ years experience in the healthcare insurance industry. I bring highly credible technical leadership to direct multi-functional project teams engaged in full system development and implementation in high tech environments. Experienced overseeing diverse teams of developers, analysts and quality professionals engaged in complex projects with budgets exceeding 2 million. Project teams included internal staff, consultants and Vendors. Solid understanding of project management tools. Project Management Professional and certified in Agile methodology. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Senior Project Manager
IBX/IBC
Philadelphia, PA
06.2013 - 05.2023
- Senior Project Manager to internal projects developed within IBC/IBX
- Responsible for all phases of project execution from opportunity to implementation
- Demonstrated strong interpersonal, communication and project management skills in this position
- Multiple projects led simultaneously
- Executive reporting required for multiple projects
- Multi-year projects completed
- Managed project scope, timeline and budget in alignment with company objectives.
- Developed comprehensive project plans to be shared with stakeholders.
- Liaised between senior management, project team members and clients to ensure effective communication throughout the duration of the project.
- Created detailed reports on project status, issues, risks and opportunities.
- Created project status presentations for delivery to stakeholders.
- Led meetings throughout the duration of the project to review status with stakeholders.
- Delivered projects in multiple business areas internally, including Audit, Accounting, Finance, Claims, Compliance, Procurement, Business Operations.
- Led regularly scheduled meetings with Vendors.
Information Technology Applications Manager
IBX/IBC
Philadelphia, PA
01.2005 - 01.2013
- Led a team of IT professionals of both employees and contractors. Team size would flex, dependent on projects and budgets.
- Major system responsibility was production payment processing with multiple vendors to ensure timely deposits of funds
- Responsibility included integrating with various projects while ensuring 'lights on' for production systems
- Monitored system performance and identified areas for improvement.
- Provided technical expertise in troubleshooting complex software issues.
- Provided technical support to end users on a variety of issues.
- Trained staff members on various aspects of computer usage and software applications.
- Ensured all components are compatible with existing systems prior to implementation.
- Identified and acted on opportunities to improve and update software and systems.
- Kept project teams on-task with proactive control of budgets, schedules and scopes.
- Recruited, trained and supervised IT department staff.
- Integrated with claims processing, business operations, data warehouse and others.
Information Technology Applications Project Lead
IBX/IBC
Philadelphia, PA
01.2000 - 05.2005
- Responsibilities include assigning task to IT project team, both employees and contractors
- Provide status updates of any production issues and updates
- Primary responsibility included both monitoring systems (maintenance) and planned changes (new development)
- Assigned tasks to team members and monitored progress.
- Provided guidance and direction to project teams.
- Ensured compliance with established policies, procedures and standards within the project scope.
- Maintained accurate records of all project activities including changes, milestones achieved.
- Identified, tracked and resolved critical path issues.
- Provided weekly status reports on systems/applications
- Interfaced with Change Control board to schedule and implement production change.
Education
Bachelor of Science - Psychology
Mt Holyoke College
South Hadley, MASkills
- Technical Project Management
- Stakeholder Management
- Multiple Projects Simultaneously
- Facilitation
- Presentation
- Project Reporting
- Risk Assessment
- Project Delivery
- Teamwork
- Forecasting
- Microsoft Office
Personal Information
Title: SENIOR PROJECT MANAGER
Languages
English
Certification
- PMP certified
- CSM certified
Timeline
Senior Project Manager
IBX/IBC
06.2013 - 05.2023
Information Technology Applications Manager
IBX/IBC
01.2005 - 01.2013
Information Technology Applications Project Lead
IBX/IBC
01.2000 - 05.2005
Bachelor of Science - Psychology
Mt Holyoke College
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