Elvira Chavez
Dallas,TX
Summary
Reliable individual with background as Picker for large organizations. Motivated and highly communicative when working quickly while observing company procedures. Excellent contributor to large and small teams within all scales of warehouse environments.
Driven by background in leading teams within fast-paced environment, with focus on fostering collaboration and achieving project goals. Developed skills in communication and conflict resolution, aiming to transition into new field where these strengths are applicable. Seeking opportunities to leverage transferable skills in dynamic and results-oriented setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Leader
Carparts.com
Grand Prairie, TX
07.2024 - Current
- Led team in achieving operational goals through effective communication and delegation.
- Streamlined workflows by implementing process improvements, enhancing efficiency across projects.
- Mentored junior staff, fostering skill development and promoting a collaborative work environment.
- Coordinated project timelines, ensuring timely completion of deliverables and adherence to quality standards.
- Developed training materials for new hires, improving onboarding experience and knowledge retention.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Developed and maintained filing systems to ensure easy access to critical documents.
- Managed scheduling and calendar coordination for senior executives, improving time efficiency.
- Assisted in preparing reports and presentations, enhancing communication accuracy and clarity.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Trained new clerical staff on office procedures and software applications effectively.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
Picker Packer
DXP Enterprises Inc.
Dallas, TX
09.2022 - 05.2024
- Verified accuracy of picked items by comparing them against pick list.
- Resolved customer complaints promptly and professionally.
- Utilized RF scanners to track inventory movements throughout the facility.
Customer Service Representative
Walmart
Dallas, TX
03.2022 - 10.2022
- Gathered customer feedback through surveys and used the data to improve customer service.
- Resolved customer complaints promptly and efficiently.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
Associate of Science -
Mountain View College
Dallas, TX05-2023
Skills
- Packing Accuracy
- Adherence to Procedures
- Labeling and Tagging
- Shipment Preparation
- Product Packaging
- Quality Control
- Pallet jack usage
- Shipping and receiving
- Warehouse Safety
- Order Picking
- Customer Service
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Microsoft Excel
- File organization
- Time management
- Customer and client relations
- Strong problem solver
- Critical thinking
- Clerical support
Certification
CPR certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Team Leader
Carparts.com
07.2024 - Current
Picker Packer
DXP Enterprises Inc.
09.2022 - 05.2024
Customer Service Representative
Walmart
03.2022 - 10.2022
Associate of Science -
Mountain View College