Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Elvira Flores

Othello,WA

Summary

Compassionate Patient Care Technician adept in managing heavy daily patient volume,including telephone triage, appointment scheduling and patient referral. Proficient in documentation and record maintenance. Dedicated to patient confidentiality. Meticulous professional excited to bring talent and expertise to new position. Highly skilled in initiating, monitoring, and terminating hemodialysis treatment for patients with wide range of renal illnesses.

Overview

19
19
years of professional experience

Work History

Dialysis Technician

Fresenius Medical Center
Othello, WA
09.2021 - Current
  • Evaluated access sites for infection or other complications prior to initiating treatment.
  • Participated in performance improvement activities as required by facility policy.
  • Maintained accurate records of patients' medical history and treatment plans in accordance with HIPAA regulations.
  • Adhered to all applicable laws, regulations, standards, policies and procedures governing healthcare delivery services.
  • Provided education about kidney disease management techniques to both patients and family members.
  • Ensured all safety protocols were followed while performing duties in the dialysis unit.
  • Identified and reported any adverse reactions or changes in patient condition to the supervising nurse.
  • Updated knowledge of current trends in nephrology through continuing education courses.
  • Performed daily maintenance on dialysis machines, such as cleaning and sterilization.
  • Performed patient assessments prior to dialysis treatments, including vital signs and weight checks.
  • Monitored patient's vital signs during dialysis treatments, adjusting the rate of fluid removal as necessary.
  • Took and documented patient temperature, blood pressure, pulse and respiration rates before and after dialysis treatment.

WIC Receptionist/ OB Coordinator/ Family Services

Columbia Basin Health Association
Othello, WA
10.2020 - 06.2021
  • Checked in WIC Patients and OB Patients
  • Entered new patients for WIC and OB Patients into the system
  • Issued WIC Benefits
  • Schedules WIC Appoints
  • Scheduled OB Appointments with patients Doctor
  • Scheduled appointments to apply for Medical during pregnancy
  • Reviewed Medical History for OB Patients
  • Assisted Patients fill out DSHS forms
  • Assisted Patients fill out Housing forms
  • Translated for Dieticians
  • Assisted Patients in finding food benefits and resources
  • Entered Patients information into the system.

Scale Master

CHS Sun Basin Growers
Othello, WA
06.2018 - 10.2020
  • Scale Trucks in and out of facility
  • Enter truck information into system
  • Inspect sanitation of trucks
  • Create accounts for employees for HR
  • Invoice in Agris
  • Daily reports of grain brought in
  • End of day reports
  • Customer account management
  • Create samples of grain to send off to be inspected
  • Delivery Tickets
  • Invoicing of orders that have been delivered
  • Invoicing of walk in customers
  • Bank Deposits
  • Reconcile Bank Deposits
  • Entering in Inventory
  • Filing of Invoices, Transfers and Pick Tickets
  • End of Month Inventory Balances.

International Sales Administration

John I Haas, Inc.
Yakima, WA
10.2015 - 09.2018
  • Availability Checks
  • New customer contracts
  • Work Orders
  • Release of existing contracts
  • Monthly customer inventory reports
  • Pre-harvest letters
  • Creating shipments for international customers
  • Account Management
  • Proforma Invoices
  • Packing Lists
  • Customer complaint reports
  • Work closely with productions team
  • Pass throughs
  • Translating
  • Filing
  • Answering customer calls
  • 10 key
  • Copy machine.

Executive Assistant

Lil’ Brown Smoke Shack, Inc.
Yakima, WA
08.2005 - 10.2015
  • Apply for all state tobacco licenses
  • Process all Tobacco Tax and Sales Tax
  • Verified all Tobacco Wholesaler/Retailer Licenses
  • Organize all paperwork for state audits
  • Update all excise tax and sales tax changes
  • Enter all new sales tax information into the system
  • Effectively solve state issues
  • Accounts Payable
  • Receive all packing slips and properly match them with bills
  • Match all EFTS with packing slips
  • Effectively file all paid EFTS and bills
  • Separate all end of fiscal year paid invoices
  • Supervise employees when Team Leader is out
  • Train new employees in POS system
  • Entered new customers in POS system
  • Scanned customer licenses and information into the system
  • Take customer orders over the phone/email
  • Typed letters to different states
  • Responsible to set up meetings
  • Emailed vendors regarding account changes or updated licenses
  • Assist with Spanish speaking customers.

Education

Highland High School
Cowiche, WA
01.2002

Skills

  • Responsible
  • Punctual
  • Team player
  • Multi-tasked
  • Organized
  • Ambitious
  • Bilingual in English/Spanish
  • Excellent knowledge in Microsoft Word
  • Excel
  • RMS
  • Agris
  • Safety Monitoring
  • Emergency Response
  • Treatment Documentation
  • Patient records administration
  • Records Management
  • Infection control standards
  • Direct Patient Care
  • Specimen handling
  • Patient Care
  • Team Collaboration

References

  • Lisette Pimentel, (509) 945-9159, Friend, 11 years
  • Sandy Wolfe, (509) 426-8312, Ex co-worker/ Friend, 14 years
  • Hortencia Lara, (509) 760-6296, Friend, 3 years

Timeline

Dialysis Technician

Fresenius Medical Center
09.2021 - Current

WIC Receptionist/ OB Coordinator/ Family Services

Columbia Basin Health Association
10.2020 - 06.2021

Scale Master

CHS Sun Basin Growers
06.2018 - 10.2020

International Sales Administration

John I Haas, Inc.
10.2015 - 09.2018

Executive Assistant

Lil’ Brown Smoke Shack, Inc.
08.2005 - 10.2015

Highland High School

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Elvira Flores