Summary
Overview
Work History
Education
Skills
Work Availability
Interests
Quote
Timeline
Receptionist
Elvira Gaitan

Elvira Gaitan

Po Box 96 Tuleta,TX

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

16
16
years of professional experience

Work History

HR/Payroll Coordinator

Mission Ridge Nursing and Rehabilitation
08.2023 - 05.2024
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
  • Enhanced company culture by organizing team-building events and professional development opportunities.
  • Increased compliance with labor laws by conducting regular audits of HR policies and procedures.
  • Conducted new employee onboarding and provided ongoing orientation training.
  • Coordinated employee recognition programs, boosting morale and increasing overall satisfaction levels within the company.
  • Conducted exit interviews to gather valuable insights into areas for improvement within the organization.
  • Coordinated with accounting department to ensure accurate financial reporting related to employee compensation expenses.
  • Assisted with year-end activities such as W-2 distribution and reconciliations to ensure a smooth closeout process.
  • Reduced payroll errors by consistently reviewing and updating employee information in the system.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Created new hire and termination documents for payroll.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

HR/AP/Payroll Coordinator

Wooldridge Place Nursing Center
06.2019 - 07.2023
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Handled on-boarding process for newly hired employees and distributed all paperwork.
  • Oversaw annual performance review process, providing guidance to managers on setting goals and measuring employee progress.
  • Conducted thorough compensation analyses to maintain competitive pay structures within the industry market standards.
  • Provided immediate updates to entire employee pool when policies and procedures were altered.
  • Enhanced employee engagement by implementing innovative HR programs and initiatives.
  • Directed hiring and onboarding programs for new employees.
  • Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
  • Provided updates on HR policy changes to employees to satisfy compliance and state laws.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.
  • Educated employees on company policy and kept employee handbook current.
  • Conducted exit interviews to better understand reasons why employees were separating from company.
  • Managed vendor relationships, ensuring prompt responses to inquiries and resolving disputes.
  • Processed check disbursements and reconciled related ledger.
  • Assisted with month-end closing tasks, ensuring timely completion of financial statements.
  • Completed month-end closings with journal entries and reconciling accounts.
  • Reduced late payment fees through timely and accurate invoice management.
  • Strengthened financial operations by conducting bank reconciliations and financial reporting.
  • Input financial data and produced reports using ADP.
  • Achieved timely payment cycles, scheduling and executing payment runs according to supplier agreements.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Completed bi-weekly payroll for 180 employees.
  • Reduced payroll errors by diligently auditing employee timecards and promptly addressing discrepancies.
  • Managed year-end processes including W-2 distribution, ensuring timely delivery to employees and compliance with IRS guidelines.
  • Maintained compliance with federal and state regulations by staying up-to-date on labor laws and tax codes related to payroll.
  • Improved employee satisfaction with timely resolution of payroll inquiries and concerns, fostering a positive work environment.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.

Loan Office Manager

G and G Loans
04.2011 - 06.2019
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
  • Maintained strict confidentiality of bank records and client information.
  • Assisted colleagues with complex cases, leveraging expertise to provide guidance and support when needed.
  • Reduced errors in loan applications by consistently maintaining a high level of attention to detail during the verification process.
  • Approved loan applications based on customer creditworthiness and provided detailed financial advice.
  • Supervised loan personnel and motivated to maintain customer service and performance standards.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Assisted in the smooth functioning of the office by managing high volumes of paperwork and information.
  • Managed physical records storage, ensuring proper labeling, organization, and safekeeping of essential documents.
  • Collected and reported monthly expense variances and explanations.
  • Tracked funds, prepared deposits and reconciled accounts.

Administrative Assistant/Medical Records/HR Coordinator

Woodridge Nursing & Rehabilitation
03.2008 - 02.2011
  • Streamlined office processes by implementing efficient administrative procedures, resulting in increased productivity.
  • Maintained a well-organized filing system for easy access to important documents, improving overall efficiency.
  • Monitored deadlines closely and submitted required documentation punctually.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Oversaw secure transfer of patient records to other health care providers to support requests and authorizations.
  • Evaluated requests for information and maintained and tracked releases to comply with federal and state laws.
  • Liaised with nursing staff to discuss medical records and budget issues.
  • Ensured compliance with HIPAA regulations by regularly auditing and updating policies and procedures regarding patient information security.
  • Served as the primary point of contact for external agencies during audits, demonstrating compliance with all relevant regulations pertaining to medical records management.
  • Managed a team of medical records staff, promoting teamwork and consistently meeting departmental goals.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Conducted regular audits of stored medical records to identify discrepancies or missing documentation, ensuring completion and adherence to established guidelines.
  • Answered and redirected incoming phone calls for office.
  • Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.

Education

Cosmetology

Coastal Bend College
Beeville, TX

Law Enforcement Academy

Del Mar College
Corpus Christi, TX

High School Diploma -

Hastings High School
Houston, TX
06-1989

Skills

  • ADP
  • Payroll and benefits administration
  • HR policies and procedures expertise
  • Bi-weekly payroll processing
  • Data entry
  • Vendor relations
  • I-9 documentation
  • Multitasking and organization
  • Microsoft Excel expertise
  • Bank reconciliation
  • Report preparation
  • Data entry and 10-key
  • Customer service
  • MS office
  • Onboarding and orientation
  • Employee coaching and mentoring

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

God

Family

Crafts

Quote

Nothing is a waste of time if you use the experience wisely.
Auguste Rodin

Timeline

HR/Payroll Coordinator

Mission Ridge Nursing and Rehabilitation
08.2023 - 05.2024

HR/AP/Payroll Coordinator

Wooldridge Place Nursing Center
06.2019 - 07.2023

Loan Office Manager

G and G Loans
04.2011 - 06.2019

Administrative Assistant/Medical Records/HR Coordinator

Woodridge Nursing & Rehabilitation
03.2008 - 02.2011

Cosmetology

Coastal Bend College

Law Enforcement Academy

Del Mar College

High School Diploma -

Hastings High School

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Elvira Gaitan