Elvira Garcia
Phoenix,AZ
Summary
Reliable Veterinary Technician possessing friendly demeanor and sound judgment to handle diverse daily tasks. Well-versed in preparing surgical equipment, collecting and preparing specimens and performing initial physical assessments. Diverse and versatile professional knowledgeable about animal health and regulatory compliance.
Overview
11
11
years of professional experience
Work History
Veterinary Technician
Revel Vet
Queen Creek, AZ
12.2023 - Current
- Supported veterinarians to drive quality care, advocate for pets and educate clients.
- Assisted veterinarian with surgical procedures by assembling and sterilizing instruments and administering anesthesia.
- Communicated with clients regarding their pet's health status or progress reports following a procedure or illness diagnosis.
- Operated x-ray machines and exposed radiographic films.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Performed physical examinations and recorded weight, temperature and other vitals.
- Monitored vital signs of animals during medical procedures and administered basic first aid treatments when necessary.
- Tracked and scheduled follow-up appointments for animal treatment.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Prepared and administered medications and vaccines as prescribed by veterinarian.
- Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area.
- Obtained relevant health history and information from clients to maintain medical charts.
- Cleaned and maintained equipment used in veterinary practices such as cages, examination tables, autoclaves.
Veterinary Assistant
VCA Northern Animal Hospital
Phoenix, AZ
01.2023 - 12.2023
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Ensured that cages were kept clean at all times.
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
- Interpreted lab results for heartworm testing, parasites, and skin scrapings.
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
- Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
- Delivered emergency first aid to sick or injured animals.
- Assisted veterinarians during procedures and examinations, calming animals and handing instruments.
HR Assistant Manager
Aramark
Phoenix, AZ
07.2019 - 03.2020
- Interviewed job applicants to obtain and verify information for screening and evaluation.
- Drafted letters of offer to new hires outlining terms of employment.
- Explained company personnel policies, benefits and procedures to employees or job applicants.
- Managed employee onboarding program for new hires ensuring completion of all required documents.
- Assisted with planning, organizing and coordinating company events.
- Posted job announcements and pre-screened applicants to candidates for available positions.
- Conducted exit interviews to identify reasons for employee termination or resignation.
- Processed paperwork related to grievances, performance evaluations, classifications and employee leaves of absence.
Claims Analyst
Aetna
Phoenix, AZ
08.2012 - 06.2019
- Reviewed history records to determine benefit eligibility for services.
- Precisely calculated refunds, premiums, and adjustments.
- Collected payments, processed receipts and informed policyholders of outstanding balances.
- Processed a high volume of incoming claims in accordance with established policies and procedures.
- Researched medical claims for validity to resolve discrepancies.
- Verified claim data correctness in preparation for processing.
- Processed claims according to established quality and production standards and made corrections and adjustments to solve problems.
Education
Veterinary Assistance Certificate - Veterinarian Assisting
Carrington College - Phoenix
Phoenix, AZ09-2022
Skills
- Animal Restraint
- Medical Record-Keeping
- Vital Signs
- Infection Control
- Veterinary Standards and Procedures
- Gowning and Gloving Procedures
- Explaining Treatment
- Administering First Aid
- Maintain Controlled Drug Inventory
- Medication Dispensing
- Patient Monitoring
References:
- Dr. Kimberly Draper - (602)-579-0659
- Margaret Boseck(Hospital Manager) - (480)-652-0071
- Jordie Vickers(Fellow Tech) - (623)-792-4106
Timeline
Veterinary Technician
Revel Vet
12.2023 - Current
Veterinary Assistant
VCA Northern Animal Hospital
01.2023 - 12.2023
HR Assistant Manager
Aramark
07.2019 - 03.2020
Claims Analyst
Aetna
08.2012 - 06.2019
Veterinary Assistance Certificate - Veterinarian Assisting
Carrington College - Phoenix