Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Certification
Timeline
Generic

Elvira Gerasimova

Summary

I have been involved in hospitality for more than a 7 years. I am able to provide high standarts service to the guests and follow up on their experience. I am highly motivated when it comes to work, flexible, active and easy going person. I would like to gain the new experience, develop my skills and move forward in my carrier with Celebrity Cruises.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Headwaiter Casual Dining

RCL, Celebrity Cruises
05.2023 - Current

In charge of paperwork or restaurant department - schedules, special events, workbook as well as one of Specialty Restaurant, daily basis reports

Room Service Manager

RCL, Celebrity Cruises
12.2022 - 04.2023

Following up on the guests experience on the Room service, supervising the team, daily breakfast and lunch duties, daily paperwork

Restaurant Hostess

RCL, Celebrity Cruises
02.2022 - 12.2022

Following up on the guests experience, making reservations and seating the guests, making daily paperwork and reports, communicating with Dining Coordination team shoreside, organizing future cruises

Marketing Department

LLC Service Center
07.2020 - 11.2021

Managing social media business accounts, working with restaurant digital menu's and hotel booklets, organizing photo and video shooting, interpreter for foreign menu's and informative booklets

Restaurant Hostess

RCL, Celebrity Cruises
01.2020 - 05.2020

Reservations and dining planning, dining coordination and daily paperwork

Assistant Waiter Luminae

RCL, Celebrity Cruises
11.2018 - 01.2020

Serving the guests, assisting waiter and ensuring the guests satisfaction, following on team trainings and paperwork,setting up the tables for service, cleaning restaurant and working place

Supervisor

RBG Restaurant Park Inn By Radisson Kazan
02.2018 - 11.2018

Assistant Waiter

RCL, Celebrity Cruises
10.2016 - 12.2017

Supervisor

RBG Restaurant Park Inn By Radisson Kazan
01.2015 - 09.2016

Cashier/Waiter

Better Bite NY Style
06.2014 - 09.2014

Housekeeper

Holiday Inn By Hilton
06.2014 - 09.2014

Waiter

RBG Restaurant Park Inn By Radisson Kazan
06.2013 - 08.2013

Education

Bachelor of Science - Examination And Evaluation of Real Estate

Kazan University of Architecture And Engineering
Kazan, Russia
06.2015

Bachelor of Science - Interpreter in Communication Sphere

Kazan University of Architecture And Engineering
Kazan, Russia
12.2014

Skills

Computer skills: Microsoft Office, Fidelio PMS, SilverWhere, AffairWhere, InfoGenesis, Micros POS, Lotus Notes

Qualifications: Time management, Leadership skills, responsible, stress resistance, communicative, team player

Hobbies

Travelling, Dancing, Sport activities, Painting, Interior Design

Languages

English
Full Professional
Russian
Native or Bilingual

Certification

GSNL course (Getting Started as a New Leader)

BootCamp Leadership course

Timeline

Headwaiter Casual Dining

RCL, Celebrity Cruises
05.2023 - Current

Room Service Manager

RCL, Celebrity Cruises
12.2022 - 04.2023

Restaurant Hostess

RCL, Celebrity Cruises
02.2022 - 12.2022

Marketing Department

LLC Service Center
07.2020 - 11.2021

Restaurant Hostess

RCL, Celebrity Cruises
01.2020 - 05.2020

Assistant Waiter Luminae

RCL, Celebrity Cruises
11.2018 - 01.2020

Supervisor

RBG Restaurant Park Inn By Radisson Kazan
02.2018 - 11.2018

Assistant Waiter

RCL, Celebrity Cruises
10.2016 - 12.2017

Supervisor

RBG Restaurant Park Inn By Radisson Kazan
01.2015 - 09.2016

Cashier/Waiter

Better Bite NY Style
06.2014 - 09.2014

Housekeeper

Holiday Inn By Hilton
06.2014 - 09.2014

Waiter

RBG Restaurant Park Inn By Radisson Kazan
06.2013 - 08.2013

Bachelor of Science - Examination And Evaluation of Real Estate

Kazan University of Architecture And Engineering

Bachelor of Science - Interpreter in Communication Sphere

Kazan University of Architecture And Engineering
Elvira Gerasimova