Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
23
23
years of professional experience
Work History
Office Assistant
Meyer's Companies, Inc
08.2023 - Current
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Prepared and edited documents to produce precise, accurate and professional communication.
Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
Improved data accuracy, entering and updating records in database with keen eye for detail.
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Utilized office management software to record and track customer information.
General Office Clerk
PACIFIC ARCHITECTS & ENGINEERS (PAE) AT USCIS/DHS
01.2002 - 01.2020
Support Citizenship and Immigration Services adjudication functions by providing clerical and administrative Support in the processing of all applicable forms
Review and document all incoming information; effectively organize information into proper channels to ensure easy retrieval
Utilize numerous computer applications and government agency database to accurately store and process client documentation
Serve as Team Lead, successfully coordinating work activities across department and training new associates
Focus on management of documentation relating to naturalization ceremonies and investigation interviews with all interested parties
Performed regular audits of received information and reviewed information for compliance with all internal and external regulations
Assisted management in streamlining office procedures for unit efficiency
Education
Associate of Applied Science - Computerized Business Systems
ROBERT MORRIS UNIVERSITY
Chicago, IL
Skills
Microsoft Office
Dedicated Team Player
Verbal and Written Communication
Multi-Line Phone Proficiency
Customer service
Time management
Timeline
Office Assistant
Meyer's Companies, Inc
08.2023 - Current
General Office Clerk
PACIFIC ARCHITECTS & ENGINEERS (PAE) AT USCIS/DHS
01.2002 - 01.2020
Associate of Applied Science - Computerized Business Systems