Elvira Juarez
Hammond, IN,IN
Summary
Detailed, self-motivated, enthusiastic, solution focused professional with over 20 years' experience. Outstanding interpersonal, customer service, leadership, and organizational skills. Working knowledge of computer software and database programs: effective written verbal and problem-solving skills with ability to work independently and as a team member in a fast-paced customer service environment.
Overview
22
22
years of professional experience
Work History
General Office Clerk
PAE, USCIS/DHS
CHICAGO, IL
05.2002 - 09.2020
- Supported Citizenship and Immigration Services adjudication functions by providing clerical and administrative support
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Exhibited a high degree of discretion related to safeguarding confidential information
- Scheduled date and times for investigation interviews and naturalization ceremonies
- Collected and coded various documents to prepare for filing, storage and processing.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Coordinated office activities to streamline operations and promote compliance with organizational policies.
Office Assistant
MEPCO INSURANCE PREMIUM FINANCING
CHICAGO, IL
04.1998 - 05.2002
- Provided great customer service with attention
- Communicated effectively to customer inquiries
- Created reports, arranged and edited documentation on spreadsheets
- Performed data entry storage and retrieval with accuracy.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Maintained and updated filing, inventory and database systems, manually or using computer.
Administrative Assistant
ROBERT MORRIS UNIVERSITY
CHICAGO, IL
07.1998 - 11.1998
- Directed daily office procedures within a fast-paced environment
- Communicated effectively with faculty and enrollees
- Created spreadsheets and other office correspondence for distribution
- Performed internet research and information retrieval for interdepartmental units.
Education
Associate of Applied Science - Computerized Business Systems
Robert Morris University
06.1999
Skills
- Multitasking and Prioritization
- Microsoft Office proficient
- Excellent communication skills
- Time management skills
- Attention to detail
- Organizational skills
- Multi phone line skills
- Data Entry
Timeline
General Office Clerk
PAE, USCIS/DHS
05.2002 - 09.2020
Administrative Assistant
ROBERT MORRIS UNIVERSITY
07.1998 - 11.1998
Office Assistant
MEPCO INSURANCE PREMIUM FINANCING
04.1998 - 05.2002
Associate of Applied Science - Computerized Business Systems
Robert Morris University
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