Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elvira Martino

Bronx,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Customer-focused individual with a passion for delivering exceptional service. Committed to improving customer satisfaction and driving positive outcomes.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Head Baker

Patty Pops
Pelham, New York
03.2020 - 03.2025
  • Managed daily baking operations to ensure high-quality product consistency.
  • Oversaw inventory management for baking supplies and ingredients.
  • Trained and mentored junior bakers on techniques and best practices.
  • Collaborated with management on seasonal menu planning and promotions.
  • Oversaw baking and cooking training to assist new staff members in professional development.
  • Maintained safe and sanitary area by checking food products' temperature and freshness.
  • Followed code dating procedures and adhered to legal regulations governing product labeling and packaging.
  • Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
  • Measured, mixed and prepped raw materials according to company specifications and recipes.
  • Placed dough in pans, molds and sheets and monitored products during baking to adjust temperature.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
  • Finished baked goods with glazes, icings and other toppings.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Monitored color of baking items to raise or lower temperature or remove from oven.
  • Adapted measurements to meet quantity of bakery items being prepared.

Office Assistant

JSTJ Construction
The Bronx, New York
07.2017 - 07.2021
  • Coordinated office supplies procurement and maintained inventory levels.
  • Managed scheduling and appointments for project managers and subcontractors.
  • Assisted in preparing project documentation and reports for management review.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Maintained an organized filing system of paper documents and electronic files.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Collaborated with contractors to ensure timely delivery of construction materials.
  • Developed filing systems to streamline document retrieval processes for staff.
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.
  • Handled incoming and outgoing mail and packages, including preparation for shipping.
  • Assisted in the onboarding process for new hires by preparing workspaces and materials.
  • Copied, sorted and filed records of office activities and business transactions.
  • Delivered messages and ran errands.
  • Reviewed files, records and other documents to obtain information or respond to requests.

Medical Front Office Receptionist

Murphy Medical Associates
Stamford, Connecticut
05.2020 - 06.2020
  • Performed data entry accurately into the practice's EMR system as needed.
  • Temporary position during COVID to help the office staff with a backlog of charts due to COVID
  • Entered insurance, demographics and health history into patient database.

Executive Secretary

Jacobi Medical Center
The Bronx, New York
07.2002 - 01.2017
  • Managed executive schedules and coordinated appointments for leadership team.
  • Prepared and organized meeting agendas, minutes, and action items for staff meetings.
  • Maintained filing systems and ensured documents complied with regulatory standards.
  • Reviewed incoming correspondence; distributed materials accordingly.
  • Maintained filing system for all documents related to executive activities.
  • Ordered office supplies to keep stationary and inventory properly stocked.
  • Created spreadsheets using Microsoft Excel to record data regarding departmental expenses and budgets.
  • Ensured that all records were maintained in accordance with company policies and procedures.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Performed research on specific topics as requested by management personnel.
  • Managed Chairman's calendar and prepared meeting agenda and materials.
  • Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
  • Facilitated communications by forwarding emails, transferring calls and filing documents.
  • Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
  • Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.

Interlibrary Loan Library Assistant

Albert Einstein College of Medicine
The Bronx, New York
06.1994 - 07.2002
  • Processed interlibrary loan requests using library management software.
  • Maintained accurate records of borrowed and returned items.
  • Coordinated with external libraries to fulfill material requests.
  • Assisted patrons in locating and accessing resources effectively.
  • Assisted patrons in locating and obtaining library materials from other libraries via Interlibrary Loan system.
  • Compiled statistics related to ILL activity on a monthly basis.
  • Organized, processed, and tracked ILL requests using the ILL software program.
  • Maintained accurate records of all transactions related to borrowing and lending activities including book loans, renewals, recalls.
  • Worked closely with other library departments in order to ensure smooth operation of interlibrary loan services.
  • Maintained well-rounded knowledge of automated library systems and reference data to share with patrons and visitors.
  • Handled daily tasks, facility maintenance and security to support staff members.
  • Maintained accurate library records for inventory of periodicals and books.
  • Checked circulation desk regularly to keep appropriate numbers of books and periodicals available to patrons.
  • Oversaw the organization and shelving of library materials to ensure ease of access.
  • Managed interlibrary loan requests and processed returns in a timely manner.

Education

Some College (No Degree) -

Lehman College
Bronx, NY

Some College (No Degree) -

Iona College
New Rochelle, NY

Skills

  • Baking techniques
  • Customer service
  • Food safety compliance
  • Recipe development
  • Inventory management
  • Quality control

Certification

  • Diploma in Pastry Arts
  • Proficient in MS Office Suite

Timeline

Medical Front Office Receptionist

Murphy Medical Associates
05.2020 - 06.2020

Head Baker

Patty Pops
03.2020 - 03.2025

Office Assistant

JSTJ Construction
07.2017 - 07.2021

Executive Secretary

Jacobi Medical Center
07.2002 - 01.2017

Interlibrary Loan Library Assistant

Albert Einstein College of Medicine
06.1994 - 07.2002

Some College (No Degree) -

Lehman College

Some College (No Degree) -

Iona College

Similar Profiles

CREATE PROFILE