Experienced with over 5 years of customer service. Excellent reputation for resolving problems and improving customer satisfaction. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
2
2
Language
Work History
Student Advisor
Alex Osornia
Temecula, CA
01.2022 - Current
Coordination, planning and organizational skills
Excellent computer skills
Effective communication skills particularly with diverse populations. Ability to build good
rapport with a variety of constituents
Customer service
Service oriented attitude
Ability to learn easily and disseminate detailed information
Ability to work independently and collaboratively with others or in teams
Good attention to details
Ability to work with complex systems in a fast-paced and dynamic environment
Flexible, patient, creative
Work directly with students
Spanish Translator
Hot Springs, Arkansas
08.2018 - 12.2022
Translated Spanish speeches and conversations to English in real-time, ensuing message content, style, and context were correct
Interpreted and translated all information in target language precisely ensuring data confidentiality
Recognized for accurate, complete, quick, and clear interpretations and translations, aligned with cultural references, slang, and regional differences in mother tongue.
Receptionist
Legacy Nails and Spa, Angel Ngo
Hot springs, AR
03.2018 - 12.2022
Written and verbal communication skills
Dependability
Problem-solving
Ability to work under pressure
Attention to detail
Customer service
Multitasking and prioritizing.
Social Work Intern
Aging
, AR
09.2018 - 12.2018
Work with patients and family members to communicate concerns and diffuse difficult situations
Assist with documents and communicate patient concerns through Epic record system
Provide community resources to patients and families.
Caregiver
Rico Harris
Hot Springs, AR
01.2016 - 03.2018
Provide direct support to people with all levels of developmental disabilities
Prepared foods for self-feeding and assisted with more complicated meals
Assisted with nighttime routines of bathing, changing, and brushing teeth
Cleaned up spills, organized items, and sanitized surfaces to maintain housekeeping standards
Maintained daily routines of activities and care need to support special needs clients
Cooked meals based on nutritional requirements and special diets
Handled laundry and linens to keep items fresh for client use
Helped with household projects to improve environments, including cleaning out closets and organizing belongings.
Education
Bachelor of Arts - Sociology, Spanish, Human Services
Henderson State University
Associate of Arts - Sociology
National Park College
High School Diploma - undefined
Lakeside High School
Skills
Offering compassionate counseling Communication skills with diverse populationsundefined
Timeline
Student Advisor
Alex Osornia
01.2022 - Current
Social Work Intern
Aging
09.2018 - 12.2018
Spanish Translator
08.2018 - 12.2022
Receptionist
Legacy Nails and Spa, Angel Ngo
03.2018 - 12.2022
Caregiver
Rico Harris
01.2016 - 03.2018
Bachelor of Arts - Sociology, Spanish, Human Services