Elvira murray
Corbin,KY
Summary
Dynamic and results-driven professional with a proven track record at Kroger, excelling in customer service and sales maximization. Adept at order fulfillment and inventory management, consistently enhancing customer satisfaction through effective communication and problem-solving skills. Recognized for improving operational efficiency while maintaining high standards of service quality.
Overview
27
27
years of professional experience
Work History
ClickList Associate
Krogers Grocery Store
06.2021 - 02.2025
- Maximized sales by suggesting additional items or substitutes based on customer preferences during order confirmation calls.
- Assisted customers with inquiries and resolved issues promptly, providing exceptional customer service.
- Followed sheets to pull out correct items and correct quantities of merchandise.
- Assisted coworkers during peak hours to ensure timely completion of all tasks without sacrificing the quality of service provided.
Housekeeping Aide
Christian Care Nursing Home
07.2018 - 05.2021
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
Deli
Krogers Grocery Store
03.2013 - 05.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Housekeeping Cleaner
Saint Joseph Hospital
06.2012 - 04.2013
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
Prep Cook
Shilohs Roadhouse
09.2010 - 09.2011
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Housekeeping Supervisor
Maid in Usa Cleaning Company
05.1998 - 05.2008
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
School Crossing Guard
Palm Beach County Sheriffs Office
08.2001 - 09.2007
- Demonstrated strong problem-solving skills by addressing unexpected situations or conflicts arising during daily duties effectively.
- Adapted swiftly to changing weather conditions, adjusting guarding strategies accordingly to maintain optimal student protection at all times.
- Maintained a safe environment for students with consistent enforcement of school zone speed limits and traffic rules.
- Monitored pedestrian activity around construction sites or detours near the school facility, ensuring safe passage for all students.
Education
High School Diploma -
Wellington High School
Wellington Florida06-1996
Skills
- Customer service
- Order fulfillment
- Inventory management
- Sales maximization
Timeline
ClickList Associate
Krogers Grocery Store
06.2021 - 02.2025
Housekeeping Aide
Christian Care Nursing Home
07.2018 - 05.2021
Deli
Krogers Grocery Store
03.2013 - 05.2017
Housekeeping Cleaner
Saint Joseph Hospital
06.2012 - 04.2013
Prep Cook
Shilohs Roadhouse
09.2010 - 09.2011
School Crossing Guard
Palm Beach County Sheriffs Office
08.2001 - 09.2007
Housekeeping Supervisor
Maid in Usa Cleaning Company
05.1998 - 05.2008
High School Diploma -
Wellington High School
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