Elvira murray
Corbin,KY
Summary
Dynamic and results-driven professional with a proven track record at Kroger, excelling in customer service and sales maximization. Adept at order fulfillment and inventory management, consistently enhancing customer satisfaction through effective communication and problem-solving skills. Recognized for improving operational efficiency while maintaining high standards of service quality.
Overview
27
27
years of professional experience
Work History
ClickList Associate
Krogers Grocery Store
London, KY
06.2021 - 02.2025
- Maximized sales by suggesting additional items or substitutes based on customer preferences during order confirmation calls.
- Assisted customers with inquiries and resolved issues promptly, providing exceptional customer service.
- Followed sheets to pull out correct items and correct quantities of merchandise.
- Assisted coworkers during peak hours to ensure timely completion of all tasks without sacrificing the quality of service provided.
Housekeeping Aide
Christian Care Nursing Home
Corbin, KY
07.2018 - 05.2021
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
Deli
Krogers Grocery Store
London Ky
03.2013 - 05.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Housekeeping Cleaner
Saint Joseph Hospital
London Ky
06.2012 - 04.2013
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
Prep Cook
Shilohs Roadhouse
London Ky
09.2010 - 09.2011
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Housekeeping Supervisor
Maid in Usa Cleaning Company
West Palm Beach, FL
05.1998 - 05.2008
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
School Crossing Guard
Palm Beach County Sheriffs Office
West Palm Beach, FL
08.2001 - 09.2007
- Demonstrated strong problem-solving skills by addressing unexpected situations or conflicts arising during daily duties effectively.
- Adapted swiftly to changing weather conditions, adjusting guarding strategies accordingly to maintain optimal student protection at all times.
- Maintained a safe environment for students with consistent enforcement of school zone speed limits and traffic rules.
- Monitored pedestrian activity around construction sites or detours near the school facility, ensuring safe passage for all students.
Education
High School Diploma -
Wellington High School
Wellington Florida06-1996
Skills
- Customer service
- Order fulfillment
- Inventory management
- Sales maximization
Timeline
ClickList Associate
Krogers Grocery Store
06.2021 - 02.2025
Housekeeping Aide
Christian Care Nursing Home
07.2018 - 05.2021
Deli
Krogers Grocery Store
03.2013 - 05.2017
Housekeeping Cleaner
Saint Joseph Hospital
06.2012 - 04.2013
Prep Cook
Shilohs Roadhouse
09.2010 - 09.2011
School Crossing Guard
Palm Beach County Sheriffs Office
08.2001 - 09.2007
Housekeeping Supervisor
Maid in Usa Cleaning Company
05.1998 - 05.2008
High School Diploma -
Wellington High School